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Ecobill not an available option?

GameClosure
New Member

Ecobill not an available option?

Hi,

 

I'm trying to sign up for paperless billing and I found your help page for that, but when I go into "Bills" page I do not have the "Set Up Ecobill" button. 

 

Help.

 

 

Community Manager
Community Manager

Re: Ecobill not an available option?

Hello GameClosure,

 

Welcome to the forum.

 

The community would like to help, but can clarify a few item for us?

1. Are you using this article to setup the ecobill? Sign up for Ecobill™

2. Did you sign into the MyAccount portal using Primary account or Bill manager account?

3. Did you get any error where accessing the "bill" option?

 

Thank you

apinvoices
New Member

Re: Ecobill not an available option?

I am having this issue, ecobill option on the right doesnt show!

Official Employee
Moved:

Re: Ecobill not an available option?

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