Hey jeep4x42. I'm sorry that you wish to cancel your service =[. I can help though. Please, message me your full name, address and, the phone number listed on your account. I can pull your account details and break that all down for ya. To send me a message, click my name then, you'll be routed to my profile. On the right, you'll see "Send this user a private message." Click that to orchestrate the message.