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Disconnecting service

I would liek to disconnect my service on 7/27/2015, the end of m contract terms however I have noticed that comcast does not always honor these requests and customers are charged fees that they shouldn't. I want send comcast a notice of service termination at the end of contract, what are the steps needed to get this process started?

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Trusted Forum Contributor

Re: Disconnecting service

Hello shank15217 and welcome,


You need tyo contact 800-391-3000, use disconnect services option, explain your disconnect issue to the disconnect agent and that agent will get the neccessary disconnect form out to you for you authorization and approval.


Hope this helps you out.


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