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Daily account suspension

New Member

Daily account suspension

Why does my account get suspended every morning before billing is open when I have an existing payment arrangement set in place? Each morning I have to call in and explain it to yet another agent and everyday agent gives me a different reason.
Official Employee

Re: Daily account suspension

I would definitely like the opportunity to change your experience and get your issues taken care of. Can you please send me a DM with the last four of the account number and/or last statement balance, your full name, phone number, and service address including city, state, and zip code? –RWK