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Continuing to get "One Time Charge"

2nd month getting a $15.94 "one-time fee" I talked to a guy on the phone last month and he was supposed to credit me $15.94 and instead i am charged the $15.94 last month and again this month.

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Community Manager
Community Manager

Re: Continuing to get "One Time Charge"

Hello Brandon84 welcome to the forum,

 

I'm sorry to hear about this situation. Can you please send me a private message with your account number so that I can investigate this issue?

 

Thank you

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