Hello tuvalox, I'm very sorry to hear about the experience you received. Feel free to send me a private message with your business account number and any ticket numbers you have on your case so we can investigate. Thank you
Same thing has happened to me. I have talked to comcast 7 times to get my service cancelled and got the run around each time. I have the receipt from turning in the box but I’m now getting harassing phone calls about bills I know I don’t owe. If this affects my credit I will sue and contact the local news. My father is a retired and bored attorney with time on his hands.
Hi Sasserclubb and welcome to the business forums.
I can certainly assist with your account status and billing concerns. Please private message me your full address, phone number associated with your account and the your full name.