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Comcast has not responded to requests for help for months

Bill_Cagle
New Member

Comcast has not responded to requests for help for months

Despite repeated requests to two individuals for assistance I have received no response regarding the porting of our number from AT&T to Comcast.

 

This is the last ditch effort to get ANYONE in Comcast to take ownership of this business class service issue and help us resolve it.

Community Manager
Community Manager

Re: Comcast has not responded to requests for help for months

Hi Bill.  I apologize for issues you've experienced surrounding the porting of your numbers to Comcast.  We have engaged the Regional Support Group for resolution and follow-up on this issue. 

 

Thank You

Bill_Cagle
New Member

Re: Comcast has not responded to requests for help for months

John - I appreciate your effort, now let's see is anyone on your team actually responds. Thanks.

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