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Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

alvint
New Contributor

Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

Hello,

 

I really need this cleared off the Comcast Business Statement, it's still showing $220.31 past due. The check was already cashed in by Comcast and payment probably misapplied. Remittance had two clearly indicated specific account numbers and allocated amounts to respective accounts too. Already contacted Enterprise Billing Tech back 8/25/17 but still no response at all. 

Official Employee

Re: Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

Hi alvint and welcome to the business forums.

 

I would like to assist with your payment issue. Please remove the contact email address from your public post and please private message me your first and last name, the name of your business, the full address and the phone number associated with your business account.

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alvint
New Contributor

Re: Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

Hello,

 

I private messaged you the specifics of the problem. 

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