Billing & Customer Service
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Changing Service Address

My service address is incorrect, but I can find no way of changing it.

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New Member

Re: Changing Service Address

I have the same problem, I have in vain tried to change the service address for close to 2 years. I am on the verge of cancelling the service to sign up with alternate provider. Reason: every time we have a problem, I inform comcast that the address is wrong, yet they send the technician to the service address on file. Technician calls to inform me they are waiting at "my address", and discussion ensues. After a period of 1/2 - 1 h - probably due to discussion with comcast office, the tecnician finally shows up. It is getting tired.

Two days ago, I made a last attempt to change my service address, and this time my billing address was changed.

What can I say, I am giving up

/Ing-Marie

 

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Respected Member

Re: Changing Service Address

Hello frasej3 welcome to the forum,

 

I'm sorry to hear that your service address is incorrect. Can you please send me a private message with account number, what your service address is, and what it is showing your service address as?

 

Thank you

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Highlighted
New Member

Re: Changing Service Address

I have the same problem, I have in vain tried to change the service address for close to 2 years. I am on the verge of cancelling the service to sign up with alternate provider. Reason: every time we have a problem, I inform comcast that the address is wrong, yet they send the technician to the service address on file. Technician calls to inform me they are waiting at "my address", and discussion ensues. After a period of 1/2 - 1 h - probably due to discussion with comcast office, the tecnician finally shows up. It is getting tired.

Two days ago, I made a last attempt to change my service address, and this time my billing address was changed.

What can I say, I am giving up

/Ing-Marie

 

View solution in original post

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