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Welcome David. Thank you for your post. I apologize for the problems you've encountered with receiving information and support from our Business Service Center. We are continuously working to improve service and customer feedback lets us know where we are in that process as well as where to focus more resources. Thank you for your candid feedback.
Information concerning our services can be found at our Help & Support site. Please let us know if additional assistance or information is required for specific products.
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We are having issues with our phone lines. We also have a phone system provided by TSI 662-893-4244 . . . TSI blames the static lines on Comcast and vice versa. Schedule a time for both parties involved to be here at the same time and get this matter resolved. It's almost been a year too long. Bad business. . .
Hello 2Busy welcome to the forum,
I'm sorry to hear about this situation. Did you end up getting a tech scheduled out to your location?