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Cannot access Manage Services link.

We have just opened and registered a new business account but we are unable to access the "Manage Services" links under the My Account tab. The only thing that appears is Users and Account Details.

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Re: Cannot access Manage Services link.

Hi JeffCPI,

 

I called customer service yesterday and she was able to get my services links back on my account page.

Initially she did not see those links as well then she said something about "looking somewhere else" to find them.

She put me on hold for about five minutes and by the time she came back the links were showing on my account page. I would advise calling them, it sounds like there is a little glitch in their system.

Meadowlark1

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Re: Cannot access Manage Services link.

Also having similar problem.  Opened new business account last month, and only "Internet" is listed under "Manage Services" link.  No "Email" or "Websites"

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Visitor

Re: Cannot access Manage Services link.

Hi JeffCPI,

 

I called customer service yesterday and she was able to get my services links back on my account page.

Initially she did not see those links as well then she said something about "looking somewhere else" to find them.

She put me on hold for about five minutes and by the time she came back the links were showing on my account page. I would advise calling them, it sounds like there is a little glitch in their system.

Meadowlark1

View solution in original post

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