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New Member

Can't reach anyone to cancel my business service.

I have been trying to cancel the business service in my office for the last week. I have called 4 times on 4 different days. Every time I reach someone at Comcast, they say that the Disconnection Specialists (or whatever they are called) are all busy but that someone will call me back.

No one has returned my calls  I am getting frustrated trying to get someone to act on my disconnection so that billing will stop. 

Can someone help? 

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Accepted Solutions
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New Member

Re: Can't reach anyone to cancel my business service.

Ok, 12 days after my original request, I was finally contacted and the disconnect is in progress.

View solution in original post

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Community Manager
Community Manager

Re: Can't reach anyone to cancel my business service.

Outermost,

 

I’m very sorry to hear about the difficulties you received during the disconnection process. Please let us know if you need any further assitance.

 

View solution in original post

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2 REPLIES 2
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New Member

Re: Can't reach anyone to cancel my business service.

Ok, 12 days after my original request, I was finally contacted and the disconnect is in progress.

View solution in original post

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Highlighted
Community Manager
Community Manager

Re: Can't reach anyone to cancel my business service.

Outermost,

 

I’m very sorry to hear about the difficulties you received during the disconnection process. Please let us know if you need any further assitance.

 

View solution in original post

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