Billing & Customer Service
Get answers from Comcast Business Specialists and Customers like you
business people join hand while meeting in office.
New Member

Can't pay online for 4 months now

The last four months I have not been able to pay my bill online. When I select the amount to pay, it takes me to the login screen, I enter my password, and it takes me right back to the same screen. I emailed and called Comcast about this, but the darn thing still hasn't been fixed. Is anyone else unable to pay online? Is there a trick to this? I was able to pay online without issue for months and then suddenly wasn't able to four months ago. Really annoying. 

0 Kudos
Community Manager
Community Manager

Re: Can't pay online for 4 months now

Hi heyheddy.  We have reset the permission levels for your account.  Please sign into your portal account at an let us know if you issue persist.


Thank You  

0 Kudos