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New Member

Can't Login to Comcast Business Account on any PC, only mobile app

As the subject line says above, I've tried every browser across 2 PC's and one Mac, and everytime i try to login to comcast business to review my account it says

 

"We're Sorry, We were unable to sign you into your account, please sign in again".  This continues in an endless loop.  The only way I have been able to pay my bill the last several months is through the mobile app.

 

How do I resolve?

 

thanks,

2 REPLIES 2
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Official Employee

Re: Can't Login to Comcast Business Account on any PC, only mobile app

 

Hi fiddlesticks27 and welcome to the support forums. 

 

I would like to assist with your login issue on the business portal. Please private message me your account number, the name of your business and your username. 

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Visitor

Re: Can't Login to Comcast Business Account on any PC, only mobile app

I'm no longer able to log into the Comcast Payment Center as well.  My log-in fails and when I try to reset my password, the site fails with "Your authentication has failed. Please try again or contact us for more information."

 

Not sure what's going on with this site.

 

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