Billing & Customer Service
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Visitor

Cable TV Franchise Fees??

I have business service at two locations.  One has Internet and phone, the other has Internet only.  Why am I being charged a Cable TV franchise fee when I am not using the TV services?

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Respected Member

Re: Cable TV Franchise Fees??

Hello jashevelew welcome to the forum,

 

I'm sorry to hear about this billing issue. Can you please send me a private message with your account number and the month in which that fee is present?

 

Thank you

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New Member

Re: Cable TV Franchise Fees??

I had comcast triple play at my business, the cable tv service never worked and they kept billing me, when I asked for theservice to be fixed they asked me to pickup a new box, it didn't work either. I cancelled the cable TV and they asked me to bring in the box. Now thats what I call customer service, it doesn't work so fix it yourself then bring us the parts that don't work.

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