Recently switched from resident to business class internet. Still have residential television. Contacted Comcast Residential they said to contact Business and I keep bouncing back and forth between the two with no resolution. Can't access Comcast Wi-Fi hotspot thought info said I could still. My televisions will no longer contact anything on the internet telling me I need Xfinity internet. Anyone who has a solution please post so I can resolve this. Thank you.
Hello, how are you? I hope overall your Tuesday is going well. I am sorry your experience on the phone is hindering your experience. I know bouncing back and forth between people is exhausting and time-consuming. I will be more than happy to help. I just need to take a closer look at both accounts. Are you able to send a private message with your account information? Are you able to include your name, the service address, and the account number for both accounts?
Hi there, we are sorry for the delay and I am not showing a private message from you. Can you send us one more?