Billing & Customer Service
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New Member

Billing

How do I get a copy of our invoice?     All I get is the Bill Pay screens, but I'm not paying anything until I see an itemized copy of the invoice.

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5 REPLIES 5
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Community Manager
Community Manager

Re: Billing

HI Nemlor.  The user permission on the email login associated with this account have been updated to allow full access.  Please log back into the account and verify that you now have full functionality. 

 

Thank You

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New Member

Re: Billing

Hello,

 

I am having a similar issue. What do I need to do to see invoices for monthly payments?

 

Thanks.

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Forum Contributor

Re: Billing

Hello adamnorton,


Welcome to the forum and thank you for choosing Comcast services.

The user permission on the email log in associated with this account have been updated to allow full access.  Please log back into the account and verify that you now have full functionality.  If you are prompted to enter your 4 digit security pin, it has also been sent to the primary email associated with your account.

 

Thank you

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New Member

Re: Billing

We recently changed to Ecobill and I, too, cannot access an itemized bill online.  Please advise.  

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Community Manager
Community Manager

Re: Billing

Hello confessingumc welcome to the forum,

 

The user permission on the email log in associated with this account have been updated to allow full access.  Please log back into the account and verify that you now have full functionality.  If you are prompted to enter your 4 digit security pin, it has also been sent to the primary email associated with your account. Please let me know if any issues come up.

 

Thank you

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