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Bill in Spanish

mbahen
New Member

Bill in Spanish

We are getting our Comcast bill in spanish and it needs to be in english and there doesn't seem to be a way to change it online and the phone support kept hanging up on me.

 

Anything we can do to fix it?

Tags (2)
Trusted Forum Contributor

Re: Bill in Spanish

Hello mbahen and welcome,

 

It is neccessary for you contact 800-391-3000, using the billing option and ask the billing agent to change your bill structure preference to English. This is the most expedient manner to get this corrected.

 

Hope this helps you out.

mbahen
New Member

Re: Bill in Spanish

Please see the part of my message about getting hung up on when I call in.

Community Manager
Community Manager

Re: Bill in Spanish

Hello mbahen,

 

Your profile should no be switched back to english.