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AutoPay not working

I signed up for AutoPay on 4/21, which was almost 12 weeks ago.  I just found out that it's not been billing automatically and now the account is overdue with late charges.  What's going on?

 

This is getting very frustrating.

 

 

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Re: AutoPay not working

Hello dem31415,

 

Welcome to the forum.

I've engaged our regional support team to assist you.

We do apologize for the inconvenience this issue has caused you.

 

 

Thank you

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