Attempting to make partial payment. (past due amount)
Re: Attempting to make partial payment. (past due amount)
Hallo nikkib and welcome,
Please make sure you are logging into the Business Class Portal (BCP) using your Administrator account, then follow these instructions to make a payment . Also, please be advised that if you are 60ish plus days past due, then you will have a temporary all services interruption and this could possibly be the root cause of your mysterious payment processing activity on the BCP. Just call in to 1-800-391-3000 Option 2 and any Comcast Billing Agent will be able to provide you direct assistance.
Hope this helps you out.