60 day disconnect charge on static ip business account moving to residential
After 9 years of business service just for the static IPs, I move out of my house and setup residential service at my new apartment. I no longer need the static IPs. Then I call to terminate the business service at the old address and now Comcast wants to extract another two months of payments, even though I am still a Comcast customer. Glancing through this forum, it appears that this is a long standing tradition with this company.
Someday I will have a choice about my internet and TV services, and I will remember this wonderful treatment.
Re: 60 day disconnect charge on static ip business account moving to residential
Hi chow11. Please send me a private message with address of the location that you are moving the services to, as well as the new account number if available and I will engage the Retention Team to assist with this request.