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New Member

1-800-391-3000 and 1-800-COMCAST not working??

Anyone?  Is there an alternate way to get support?

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Trusted Forum Contributor

Re: 1-800-391-3000 and 1-800-COMCAST not working??

800 391 3000 is working for me, but it gives me a different phone menu than before... perhaps you caught them in the middle of an upgrade?
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Community Manager
Community Manager

Re: 1-800-391-3000 and 1-800-COMCAST not working??

Hi washingtoneyecenter.  Please tell us how we can assist with you with your service issue. 

 

Comcast is experiencing an intermittent issue with the “Interactive Voice Response” systems. Some customers are unable to access the self-service menus using their account information. Our Engineering team is working to resolve this issue and return the system to full functionality as soon as possible.

 

Thank You

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New Member

Re: 1-800-391-3000 and 1-800-COMCAST not working??

Can I ask for help also?  I am getting the same response from the contact number..

I need help logging in to my account so I can pay the bill.

Thanks

 

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Respected Member

Re: 1-800-391-3000 and 1-800-COMCAST not working??

Hello Agwebs welcome to the forum,

 

We would be happy to help you. What issues are you receiving when trying to login is it saying that your password is invalid?

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