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Thursday, January 12th, 2023 10:12 PM

Website SSL certificate renewal

Our business website is currently hosted by comcast (single page website, uploaded/updated via FTP). Although we haven't setup an SSL certificate, Comcast seems to automatically provide a default certificate that is used by the https website. This default certificate is going to expire soon. How do we renew this default certificate?

Alternatively, we could setup/use our own SSL certificate but it's not clear how to do this via FTP or using Comcast SiteBuilder.

Please help.

Recognized Contributor


26 Messages

2 years ago

Hi there, @user_d27507, thank you for taking the time to reach out to us through our Comcast Business Forums. To get started, please send us a direct message with your full name, the business name, phone number and service address. 

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message