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New Contributor

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4 Messages

Sunday, February 2nd, 2025 6:48 AM

way to edit my website

My website: www.fortuneunionusa.com is still up and running.

I have to make some changes on it. I did try the way I used in 2020, but it won't work now.

Please show me a way to do so.

Thanks.

[Edited: "hyperlink"]

Official Employee

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44 Messages

8 days ago

Greetings, @user_52dd59! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues making changes to your website, but we are here for your support.

 

Can you tell me a little more about what's happening? Is this related to a PTR with the static IP hosting your site, or is there a different issue? What were you doing before that is no longer working?

New Contributor

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4 Messages

@Comcast_JamesC

Actually, I need to do some changes on my website. "www.fortuneunionusa.com". Please let me know how to do so?

Thanks.

Official Employee

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44 Messages

Thank you for clarifying, @user_52dd59. Is your website part of a Smart Solutions service package?

New Contributor

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4 Messages

don't really know it, can you please help me to check?

Official Employee

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21 Messages

We certainly can, user_52dd59

Please send us a direct message with your full name, business name, full address, and phone number by clicking the

 

"Direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message. Click "Sign In" if necessary

Click the "Direct Message " icon in the top right corner Click the

 

"New message" (pencil and paper) icon The

 

"To: "

 

line prompts you to

 

"Type the name of a person"

 

. Instead, type

 

"Comcast Business" there

 

 

- As you are typing a drop-down list appears. Select

 

"Comcast Business"

 

from that list

- An "Comcast Business"

 

graphic replaces the "To:" line

 

 

Type your message in the text area near the bottom of the window

Press Enter to send it