I already pay way too much money for you not to be able to remove me from spam Security Edge emails on old accounts. I’ve called several times and you fools tell me it’s fixed, but Sunday comes I still get the emails.  How hard is it? Worrying…

Is is possible to turn off DHCP on the CBRT-2 modem/router?

I lose internet connectivity and have to switch from 5g to 2g or vice versa and the other one signal works till it stops. I have had the their techs out multiple times, and they have swapped out my box and it did not fix it. I had this same issue after covid hit years ago it just eventually went awa

I recently upgraded my comcast business and I want to disable it completely. I tried going into the dashboard on the site but it says "Access Denied You do not have access to the Security Edge service for this account. Please request access with the account’s Primary Manager." Please help.

Hello, I have Comcast Business connection in Nor Cal. I have a compatible Arris modem. I have been experiencing intermittent outages that last for less than five minutes. When I called support, they haven't been helpful. They keep saying it’s your modem, however, they’re not able to provide any lo

For the past few weeks, our Comcast Business internet connections keeps dropping out. It drops out throughout the day. We are monitoring and get emails when it drops and has probably already dropped 20 times today. 2 different Comcast technicians have come on-site and said they see issues but then i

Good Day, Let's try the forum.... We're working with a client who was 'sold' the connection pro as 'failover' & 'guaranteed to keep the business connected'. It's not working and to make matters worse, when the client calls the local comcast business office there's a wide variety of competencies

When the business Internet is down and I’m losing business does Comcast provide credit? My Internet is currently down in the middle of my busy tax season and I’m losing 2 work days so far. No phones either.

So the other day Iade a payment to my accr from the wrong number I immediately made another payment from the correct accl T per an agent yesterday Comcast returned my payment to my bank acct the rep I spoke to cancelled one of the payments I'm d confused please help

I would like to monitor local network traffic to the DOCIS modem by installing a managed switch between the internet router WAN port and the DOCIS modem port, and port mirror the connection to a PC running Wireshark. Is this allowed, and if so, anything I need to know concerning the setup?  Ma

Trying to add a wifi repeater/extender to my Comcast Business network. The Wavlink repeater is blocked by the firewall when trying to connect to the modem/router. Generates the firewall log message below. I have a screen shot of the message but it doesn't look like I can add it. FW: IPV6 Input Dr

I have a Comcast CBR2 (CGA4332COM) and a TP-Link TL-SG1024DE smart switch. The switch supports link aggregation (LAG). Being that I have 13 static IPs, I would like to use LAG to connect 4 of my modem/gateway ports to the switch in tandem for a combined 4Gbps link, but when I turn LAG on in the swi

I have created an EC2 instance(Windows Server) on AWS environment and configured a shared drive on the instance, but I cannot map the shared drive from the EC2 instance to the local computer due to SMB port 445 is blocked. How do I proceed further on this to map the drive as alternate solution?

My bad...I didn't look at my business internet expenses since last fall. August 2022 - I was paying $95.52.  September...it was $144.35....and then up and up every month by a couple dollars until this month, Feb. 2023, it is $155.17.  Nothing changed, no faster speed...no better modem...n

This is the second time I'm having to write this as your system deleted my first attempt. We ended our relationship in December of 2022 and your people ignored our request trying to sell us more services that we do not need nor want. We have been in contact with the 800 number five times now and

I've been a business customer for almost 10 years I think at this point. I'm looking to switch to residential service due to a change in my workload. And the fact that residential never got data caps locally. How can I go about starting this process so its same day?

Called Comcast Technical support to provision a new modem to replace the Comcast modem. The agent told me that they dont do that. I could not believe that. Can someone in Comcast technical support contact me. This should not be that difficult. I had to explain to the CSR that this is a normal proces

Has anyone seen comcast biz internet greatly slowing down transfer speeds between your site and specific other sites? (Likely by IP#) I have comcast biz internet at my main location, and have servers at two remote locations (one using AT&T, one using Centurylink). I transfer backups and other

I am currently seeing 3 separate /56 IPv6 subnets listed under the "Static iPv6" addresses in the Comcast Business app on iPhone. Is this some sort of bug, or do I really have 3 /56's? If these are really subnets assigned to my account, what would be the recommended way to configure a downstream fir

Hello! I am trying to set up a guest wifi network from my Business Gateway and forgot my gateway username and password. Is there any way to reset them to the default cusadmin and highspeed?