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Help adding new service

I want to add internet service to a different address on my business account

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Faster Upload Speeds

I am working in a home office environment. I have Comcast Business 300/35.  GoNetSpeed is all around us but we're underground so we're shut out.  Why isn't that since we're working with bandwidth that I know unfiltered can be 100 up we are throttled at 35?  Come on now.  Get wit

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I need to speak with a supervisor

I signed a contract for business internet service in July, 2021. I was told there was construction that needed to be done before installation. The salesman said it would be about $7K to run the cable down the street. I informed him that construction had already been taken care of when my neighbor h

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modem default login fails

Recently installed biz gateway (CBR-T). I want to log in to the modem. The default username (cusadmin) and passwords (high speed or CantTouchThis) don't work. What's my next step? Tnx.

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Copy of Contract

Can you please email me a copy of my contract. ASAP. Thanks!

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68

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Early Termination

Has anyone had the experience of taking Comcast to small claims court in rural South Carolina. I misunderstood the contract.  I lost my job and then lost my leas on my office where the Comcast service was.  The new studio I moved into is rent-subsidized by the County and has an exclusive

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Welcome to the new Comcast Business Forum Platform

We are excited to announce that in February 2021 the Comcast Business Forum updated platforms. The Comcast Business Forum was always intended to be a place where our customers can receive assistance from employees and be a space for thriving peer-to-peer based support. This update will help us to be

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Comcast Business Support Community Redesign 2019

In November of 2019 the Comcast Business Support Community went through a redesign to better align with other Comcast Business digital environments, like our web portals and apps. We have worked diligently to optimize the look and function of the support community and ensure ease of use. With the la

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Comcast Business Forum Acceptable Use Policy

Membership and Posting privileges for this support community are currently available as a free, added benefit to Comcast Business customers and these forums are accessible to all. We invite you to join in and discuss a variety of Service topics/Issues. Membership within the Comcast Business Support

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Comcast BusinessSupport Community Guidelines

Welcome to the Comcast Business Support Community. This support community is accessible to all Comcast Business customers. Membership and posting privileges are currently available as a free, added benefit to Comcast customers. We invite you to join in and discuss a variety of Service topics/Issues.

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Getting Started in the Comcast Business Support Community

Welcome to the Comcast Business Support Community. Below you will notice some helpful information that may benefit you when trying to understand and use the Support Community as a resource. Anyone can read the content of the Comcast Business Support Community without logging in; however, if you

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Business Forum Re-Design 2016

All, As you may have noticed recently this forum went through a re-design. The re-design was done in an effort to make the forums easier to use and through when using a mobile device. This responsive design will not only make interaction in the forum across all platforms a easy and consiste

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Getting Started

Getting Started Anyone can read the content in Business Class Help & Support Forums. Only Business Class Internet customers with a Business Class customer portal account can post messages in the Forums. Here are the steps you'll need to take before you can start posting.   Activate y

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Who we are

Official Employees are visible by the following:   Official Technical Employees will have their Forum ID this color:   Comcast_Alan Comcast_Jon Comcast_John Comcast_Jacob   *Please note this is a peer to peer forum community.  For immediate Comcast support please call 24/7: 1 (800) 391 3000

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Forums Policy and Guidelines

These forums are accessible to all Comcast customers. Membership and posting privileges are currently available only to Business Internet customers who have activated their account online at businessclass.comcast.net. We invite you to join in and discuss a variety of topics. Membership within the Bu

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