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PTR record update
I have 1 or more IPv6 PTR records that need updating. Apparently upgrading my speed resulted in a different IPv6 network being delegated to my LAN.
Question
• Domain Names/Static IP
I need a PTR setup
I upgraded internet services today and they could not setup my IP addresses in the new router so I received a new block. I need to have PTR setup on
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• Domain Names/Static IP
cancel business account
want to cancel our business account and was told I have to give 30 days notice. Does that sound right to you good folks. ALSO they tell me I can't do
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• Connectivity
Accepted Solution
PTR Record request
I'm seeking assistance in getting a pointer (PTR) record associated with one of our IP addresses, thank you.
Question
• Domain Names/Static IP
Website not loading
Issue started Feb 6 2021 with a website courrielweb.videotron.com not loading. After 5 reported tickets with Comcast we are at lost for a solution.&n
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• Domain Names/Static IP
can't connect to xfinitywifi hotspot with laptop but can with Iphone and Ipad
I didn't know if this should be in Business Wifi or connectivity but I am trying connectivity as that is where my issue is. I have been having an issu
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• Connectivity
App keeps spinning after logging in
once the business app lets me log in it shows me the front of the screen and does not do anything but continues to keep spinning from my Android phone
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• Connectivity
horrible internet
I have had horrible service for my business for year. We are a retail location and can only run one device at a time- my NEST security cameras go out
Question
• Business WiFi
Monthly eBill PDF sent to our email?
Every month Comcast informs us that our e-Bill is ready to be view on the website. However, we were wondering if there is any way for us to enroll in
Question
• Billing & Customer Service
Hi I am unable to log into the modem.
Hi I am unable to log into the modem. cusadmin and highspeed nor the alternate password won’t work. Even pushed the reset button on the modems (
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• Equipment (Modems,Gateways)
Hunt group error
I'm trying to add users to our established Hunt group, but I keep getting an error message. Any suggestions? Thanks!
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• Business VoiceEdge ®
how long does it take to port a number
I'm trying to port my landline to a cellphone (not comcast). I was told it would take two months. Sprint/tmobil spoke to comcast and got it down to on
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• Business Voice
Can I Transfer a call fwd to my Cell to Comcast Voice Edge App on Computer?
Can I Transfer a call fwd to my Cell to Comcast Voice Edge App on Computer? Currently it just moves it over to my business phone but im n
Question
• Business VoiceEdge ®
Losing connectivity every 2 hours
My modem has started losing IPv6 connectivity every two hours, like clockwork. It appears to coincide with the WAN DHCP lease expiration. Prior to t
Question
• IPV6
When using the remote app it says no devices were found
Trying to set up the xfinity remote app to control our 8 boxes on our comcast business account. We just had our service reinstated after being able to
Question
• Equipment & Programming
/59 prefix delegation block changed...
I have a /56 static on Comcast Business. Recently I had a cable modem issue (as determiend by comcast) and the cable modem was replaced. Everyt
Question
• IPV6
PTR Record needed
Hi there, I need a PTR DNS Record for one of our static IP's. How to do that? Thank you, Juergen
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• Domain Names/Static IP
answer your phone!!!!!!!!!!
Why is it so hard for you to answer your phone. I DONT want to talk to a <Edited> robot. Answer your phones!!!!!!!!!!!!!!!
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• Billing & Customer Service
How much is the cable box if you can't return it?
Lost cable box I have everything else
Question
• Equipment & Programming
DPC3941B Firmware Upgrade Broke IPV6
Comcast pushed a firmware upgrade to my DPC3941B modem last night and broke my IPV6 connectivity. I had asked for help on these forums previously and
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• IPV6