Currently for our main hunt group, we have a "Business Hours" rule tied to our business hours schedule and an "After Hours" Rule with the time schedule set to "All day every day". I tried adding a new rule tied to a new time schedule (outside of the "Business Hours" schedule for testing purposes) b

I need an old bill from February 2020, how I do that?

The title says it all: I'm on paperless billing, but I still get a paper bill in the mail (and I get an email).

I just set up my IIS server for some hosting some websites. if i type in local host in a browser all is fine. I can not access the iis server from my public IP. I have set up port forwarding , DMZ, and turned off the firewall. I do not have static ip . Thanks for any help

I seems each week that there is an intermittent outage with the Comcast Business service. We have been experiencing these problems for more than a couple months (all after upgrades and modem replacement with upgrade). Now we monitor both the internal external connections to see where the problem ha

We're running our own DNS, MAIL, & OTHER services. Need PTR's (Reverse DNS) inserted for several email and other domain names. Requesting help from one of the Comcast Business techs who monitor the forums. Thanks in advance.

IPv6 doesn't work. The CGA4131COM will not route IPv6 traffic that does not originate from itself. The default IPv6 gateway pings, but the link local address does not ping and traceroutes fail no matter what IPv6 address I give it. DHCPv6 works and I receive an IP, but it cannot go anywhere. Has

@ComcastBiz_Support I am in a similar situation as this original post mentioned, I am looking for a contact number for Comcast Engineering department to determine if Comcast owns the lines on specific poles in Baltimore City, since those poles will be relocated. Can you assist with this?

We've got an installation about 2 months ago. But still the online account show Comcast is in processing. I already called Comcast service support to check my account and told me it was all set. However, there is no change at all. I still can't see billing, messages, or any other things.

I need a reverse IP lookup setup for our domain. Right now it is Connecting IP resolves to 96-92-11-57-static.hfc.comcastbusiness.net Should be www.netexperts.com. Who do I contact to do this? thanks

How to install Polycom VVX 311 in the office where already 4 phones installed and working. Thanks. 

We recently moved to a new office building down the street and have been having a heck of a time getting Comcast service to the building. It already has cable run to the building but the signal is too weak to provide internet or TV service. The problem is the construction team keeps sending it back

Our outgoing main number that shows for all phones in our business is showing the wrong information. I was told I am not able to update our main # thru the VoiceEdge.  Any help would be appreciated.  Thanks

Hello is there a way to download all phones in the company and list their assigned user, MAC address, IP, extension, etc? Looking mainly for the extension and MAC addresses. Thanks.

I got Comcast Business people's attention and the problem is solved! THANKS Comcast Business for responding to my persistence! The answer is, the 35Mb speed tier for the Business Starter Internet tier hasn't been released in the midwest, which includes Indianapolis, Indiana. THE CAUSE of this w

Our business Internet service has been down for over six weeks. The highway department replaced a storm water culvert across the road from our facility and cut the underground Internet service cable to our facility, causing the loss of service. I have called Comcast Business support five times o

Option to turn of Security Edge is grayed out and I need to disable it. I have attached screenshots. Please advise.

Can someone tell me how to set up a circular hunt group? We are going from old PBX system to IP phones and I want to do a direct rollover. When someone is on line 1, line 2 rings, if someone is on line 1 and line 2 line 3 rings. It's only letting me do a regular hunt group which is asking me for how

I signed a three year contract for Comcast Business (internet only) when I was operating a business from my home. I am 13 months into the 3 year contract and no longer working out of my home.  I decided I wanted to get Comcast cable TV so it makes sense to switch to a residential bundle. 

How do I request RFC 2317 delegation? Chatting with business support only offers a single PTR record for any of my static IPs which is NOT what I want. Calling Business support wants to reset my modem which has NOTHING to do with the request.