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No more static IPv6 (now official?)

I just got a new modem last week (lightning strike), and noticed that I got a complete new IPv6 prefix. My static IPv4 addresses are still in place. A

Question

 • IPV6

7

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Spare Business Modem

Is there a possibility of having a spare comcast business modem (with static IP's). We have many sites in Houston and we need to ensure sites are up.

Question

 • Equipment (Modems,Gateways)

6

2

0

CBR-T Rack Mount Brackets

Looking for rack mounting brackets for the CBR-T CGA4131. We use these modems at many locations - on our first install the technician grabbed a set of

Question

 • Equipment (Modems,Gateways)

3

1

0

Comcast Business android app not working

I signed in and the app just says... This account has not had its services installed yet. But I do have them installed!!

Question

 • Billing & Customer Service

4

2

0

calls forwarded to phone can't leave voicemail

All calls forwarded to my phone can not leave a voicemail - itpicks up and then goes blank not allowing them to leave a message.

Question

 • Business VoiceEdge ®

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1

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Office moving due to renovation, how to connect Business VoiceEdge phones?

Hello, Our office will soon perform renovation for about 1-2 months. By law, to do the flooring construction, we have to empty our office. We will

Question

 • Business VoiceEdge ®

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0

VoiceEdge - Last Update from July 22nd, 2021 - interruption of service

We updated the VoiceEdge App today AM : since then we experience - all 22 phone units - the following: After you answer a phone call the call continue

Question

 • Business VoiceEdge ®

25

7

0

W9

We at Enriched Living have a new AP Processing system we just implemented, We will need a W9 for  our new process. Can someone send over one ple

Question

 • Billing & Customer Service

4

1

0

Why is comcast holding phone numbers hostage so we can't port them out to a new carrier?

On June 25th of 2021 I started a simple port request to take all 13 phone numbers to another carrier. Well, Comcast only released 1 number and then is

Question

 • Business VoiceEdge ®

10

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0

Moving business to a home - switch to residential Xfinity?

I am roughly halfway through a 2-year business internet plan, which I was forced to sign up for due to zoning regulations in my area. I will be closin

Question

 • Billing & Customer Service

4

1

0

Accepted Solution

Wifi externder for CGA4131COM

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

Question

 • Equipment (Modems,Gateways)

6

1

0

modem crashes every few days

got the modem from comcast about a year ago because the previous same model modem was crashing often. this was fine for a few months and now this m

Question

 • Equipment (Modems,Gateways)

9

1

0

Turn off caller verification?

Is there a way I can turn off the [V] appearing before caller names? It's annoying, and it takes up three digits of the limited space there is for the

Question

 • Business Voice

10

6

0

Call Forward redirects to Call History

Hi, while trying to get to our Call Forwarding menu we are constantly redirected to Call History. As I need to place the phones on Call Forwarding in

Question

 • Business Voice

7

1

0

Our company's outgoing calls Caller ID just appeared backward. How can this be corrected? We were informed it is a Comcast provider issue.

Our Caller ID for our outgoing calls just appeared backwards. How can our company name for the Caller ID for our outgoing calls be corrected? This is

Question

 • Business Voice

6

1

0

Accepted Solution

So many outages I can barely work

I have had more outages than I can remember so I've started tracking them with UptimeRobot (https://status.chrisshort.net/788638365). It shows every o

Question

 • Connectivity

22

2

0

Be Anywhere Strange Behavior

I have a user who has been using Be Anywhere to get calls on her cell phone. This morning, she reported that she cannot answer her desk phone, that it

Question

 • Business VoiceEdge ®

6

2

0

How do I access a intranet ip from my static ip computer

My computer ip is 50.214.37.X but when I try to go to a website under the 10.1.0.x intranet ip it doesn't work. How do I get this to work?

Question

 • Connectivity

4

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0

Accepted Solution

Moving Home Business

Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question

Question

 • Connectivity

10

2

0

Connected Devices > Devices > Edit Device > hostname

Why can't you edit the hostname under the Connected Devices > Devices > Edit Device ?? First modem/router I have seen that doesn't allow this an

Question

 • Equipment (Modems,Gateways)

8

1

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