Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security’s National Cybersecurity and Communications Integration Center and the Computer E

For the protection of the network and our customers, Comcast Business Internet blocks certain ports. Learn which ports are blocked and why. List of ports that are blocked The ports listed below are blocked to protect against common viruses and worms, malicious intruders, and other security risks. Th

Comcast Business customers can link multiple Business accounts to be accessed with a single sign-in email address. This convenient option allows users to manage billing and other features in one location, rather than using multiple sign-ins to access all accounts. Note: Comcast Business Mobile servi

Registering for My Account enables you to perform a variety of functions such as paying your bill, updating account information, and managing your services. If you already have an account and would like to invite additional users, please read Add, delete, deactivate My Account users. If you have mor

Once you have activated your account and added some users, you can adjust the settings for each user depending on the capabilities desired for them. Read on to find out how to assign privileges to your users, how to transfer the Primary Manager role and which privileges are associated with each user

Whether this is your first time inviting users to My Account or you simply need a refresher, this article outlines the process for adding new account users and providing specific permissions and access. We’ll also walk through how to delete or deactivate users. Invite a user Some customers may have

Questions and answers - Find answers to your most common questions about the Xfinity Stream app. Who can use the Xfinity Stream app? Comcast Business Private View customers (private office, doctor’s office, etc.)Stream is not available for Public View such as in bars and restaurants.Customers connec

Learn how to access the Xfinity Stream app, register your mobile device, and use the mobile app main features. We'll give you a tour using the Apple version of the mobile app. Note: The steps and screens for the Android mobile app and the desktop app vary slightly. What you'll need Business TV servi

Whether it’s network maintenance, severe storms, or other unplanned outage events, we know staying connected is critical for running your business. Access the Comcast Business Service Status Center to quickly check the status of your subscribed services. The Service Status Center detects the status

Scammers and other bad actors use tactics such as spoofing, which alters the name or number on the customer's Caller ID, to get them to answer their calls. Neighbor spoofing is when a robocall looks like it comes from a phone number very similar to their own, often using their area code and prefix.

This article will walk you through accessing the Comcast Business Endpoint Detection and Response (EDR) portal. In the EDR portal, you can monitor and determine the response to threats on endpoints (such as laptops, desktops, and servers) within your network. You can access the EDR portal in My Acco

You can view your bill from anywhere, on any device, anytime you want. Sign in to My Account to view your monthly statement or current balance. This article provides an overview of the information that appears on your bill each month, so you'll know exactly what you're paying for and what to expect.

Either your new phone from Comcast Business Mobile has arrived, or you have a phone that you already own, and you’d like to bring it to life on Comcast Business Mobile! Activation times can vary, but the process typically takes about 10-15 minutes. Once activation is complete you will receive an ema

Introduction Versa Director is a portal some ActiveCore customers use to view their ActiveCore service and features. Please see below to learn how to access Versa Director and its functions. Please note: at this time, you will still need to call into Comcast Business (800) 741-4141 to make changes t

Introduction Sequential Ring allows you to configure a list of five phone numbers that will be alerted in sequence when you receive an incoming call. If you would like to set up a list of numbers to ring at the same time as your primary number, please read Set up Simultaneous Ring on your Business V

Introduction Be Anywhere allows you to make and receive calls from any phone or mobile device at any location. Receive inbound calls on any of your devices in addition to your office phone. Make calls from those devices while still displaying the Caller ID of your business landline to your called pa

Introduction Business Voice and VoiceEdge Select customers can elect to receive voicemail transcripts as well as voicemail files via email. The Readable Voicemail feature converts your voicemail to text using automated speech recognition. This feature is particularly helpful for those customers who

Introduction If you are having trouble with your Business Voice service, such as a loss of dial tone, resetting your voice modem (eMTA) may help. Note: Resetting the modem will interrupt any active calls. Basic troubleshooting Resetting your voice modem will solve some connection issues. To reset yo

Introduction You can manage messages, greetings, announcements, and more using the Voice Portal. Check out the Voice Portal User Guide for assistance using the Voice Portal. One Inbox For Everything Comcast Business Cloud Unified Communication incorporates the key aspects of Unified Messaging by int

Introduction All Comcast Business Voice, VoiceEdge Select, Trunking (SIP and PRI), and Business VoiceEdge® customers will receive a unique account-level security pin (a “Security PIN”) that is required for managing certain voice features, accessing call detail records, and utilization reports. The F