Introduction Find answers to frequently asked questions about Broadband Labels. Frequently Asked Questions What are Broadband Labels? Comcast Business Broadband Labels provide easy-to-understand information about Comcast Business Internet and Comcast Business Mobile services, including pricing, spee

Introduction Comcast Business Broadband Labels provide easy-to-understand information about Comcast Business Internet and Comcast Business Mobile services, including pricing, speeds, data allowances, and other information, wherever customers can sign up for or change services. Customers that subscri

Introduction Access Comcast Business Broadband Labels to see pricing, speeds, data allowances, and other information about Comcast Business Internet and Comcast Business Mobile services. Access Broadband Labels for Business Internet Sign in to My Account and select Business Internet from your subscr

Introduction The Regulatory Cost Recovery (RCR) appears on monthly billing statements for Business Voice, Video, and Ethernet customers. The RCR is neither government mandated nor a tax, but is assessed by Comcast to recover certain federal, state, and local regulatory costs. It includes contributio

Introduction As we continue to make improvements to our products and services, and as programmers charge more to carry their networks, our cost of doing business increases. As a result, prices for certain services and fees go up from time to time. In addition, there are some various local, state, an

Introduction See this easy guide to understanding your Comcast Business Trunks or Business Ethernet billing statement. Components of your bill Customer Service Here you will find the quickest ways to reach a customer support agent. Summary of Charges and Credits In this section you will see: Billing

Introduction Certain customers are receiving redesigned billing statement. Your new statement has all the information you expect to see in an easy-to-read format. There’s no change to your account number, just a more streamlined look and feel. Register or sign in to My Account to view and pay your b

Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security’s National Cybersecurity and Communications Integration Center and the Computer E

For the protection of the network and our customers, Comcast Business Internet blocks certain ports. Learn which ports are blocked and why. List of ports that are blocked The ports listed below are blocked to protect against common viruses and worms, malicious intruders, and other security risks. Th

Comcast Business customers can link multiple Business accounts to be accessed with a single sign-in email address. This convenient option allows users to manage billing and other features in one location, rather than using multiple sign-ins to access all accounts. Note: Comcast Business Mobile servi

Registering for My Account enables you to perform a variety of functions such as paying your bill, updating account information, and managing your services. If you already have an account and would like to invite additional users, please read Add, delete, deactivate My Account users. If you have mor

Once you have activated your account and added some users, you can adjust the settings for each user depending on the capabilities desired for them. Read on to find out how to assign privileges to your users, how to transfer the Primary Manager role and which privileges are associated with each user

Whether this is your first time inviting users to My Account or you simply need a refresher, this article outlines the process for adding new account users and providing specific permissions and access. We’ll also walk through how to delete or deactivate users. Invite a user Some customers may have

Questions and answers - Find answers to your most common questions about the Xfinity Stream app. Who can use the Xfinity Stream app? Comcast Business Private View customers (private office, doctor’s office, etc.)Stream is not available for Public View such as in bars and restaurants.Customers connec

Learn how to access the Xfinity Stream app, register your mobile device, and use the mobile app main features. We'll give you a tour using the Apple version of the mobile app. Note: The steps and screens for the Android mobile app and the desktop app vary slightly. What you'll need Business TV servi

Whether it’s network maintenance, severe storms, or other unplanned outage events, we know staying connected is critical for running your business. Access the Comcast Business Service Status Center to quickly check the status of your subscribed services. The Service Status Center detects the status

Scammers and other bad actors use tactics such as spoofing, which alters the name or number on the customer's Caller ID, to get them to answer their calls. Neighbor spoofing is when a robocall looks like it comes from a phone number very similar to their own, often using their area code and prefix.

This article will walk you through accessing the Comcast Business Endpoint Detection and Response (EDR) portal. In the EDR portal, you can monitor and determine the response to threats on endpoints (such as laptops, desktops, and servers) within your network. You can access the EDR portal in My Acco

You can view your bill from anywhere, on any device, anytime you want. Sign in to My Account to view your monthly statement or current balance. This article provides an overview of the information that appears on your bill each month, so you'll know exactly what you're paying for and what to expect.

Either your new phone from Comcast Business Mobile has arrived, or you have a phone that you already own, and you’d like to bring it to life on Comcast Business Mobile! Activation times can vary, but the process typically takes about 10-15 minutes. Once activation is complete you will receive an ema