Went through the painful exercise of calling the 800 number to cancel multiple Business Class accounts. Finally got to a person who could help, stayed on the line for over 40 minutes while they "processed" my request only to find out nothing ever happened. Our boxes have been returned months ago and

Dear Comcast Business Support Team, I am reaching out regarding our December 2025 bill for Account [Edited: "Personal Information"]. We would appreciate your help reviewing the video services portion of the invoice to confirm that our account setup and outlet counts are accurate. Our facility is a 6

We're a small non-profit. If I log into our account (business.comcast.com) and use the chat link or call the number (either on the bill or website), I am told "can't help - wrong department - call someone else". When I call someone else, I'm told "can't help - wrong dept - call someone else", etc. B

I operate a residential care facility for the elderly. we currently have comcast small business internet and 10+ motorola tv boxes for the private residential rooms. it has been difficult to try and upgrade or make changes to the tv service (specifically to try to get x1 boxes and/or change each roo

Approximately one week ago, I contacted Comcast Business to make changes to my monthly service plan. During this call, the representative who answered the phone took it upon herself to assign herself as my dedicated business account representative—without my request or consent. Since then, I have at

Looking for a channel listing that is printable. Not one like is offered now which is 3 pages for listing 10 channels. That is absolutely unacceptable!

Hello, When I click "View Channel Lineup" in my account, I don't see anything. I've tried using the chat feature and calling to get this information but have not gotten anywhere. How do I find out what channels I have? Sonya

We have a bulk account in a skilled nursing facility with over 200 residents. We just had a new Q2Q equipment installed. We are not getting video to most of our TV’s, just audio.

Hi can someone help me with this

I manage a bulk account with 36 Cable TV customers. Many are upset that Bally Sports is blacked out. Does the bulk account get a refund ? Any chance of your dispute with Bally Sports being resolved ?

We have an account at one of our locations in Bellevue, WA that had a MDTA unit and several cable cards. For some reason the service was cancelled in Feb of this year, but no one seems to be able to tell me why the service was cancelled. I have a hard time believing that the service was cancelled an

How can my bar work Xfinity show the playoff games of Peacock today and tomorrow?

We have a bulk business TV account for our senior community. When a resident added services somehow Comcast began applying our business account and our payment to their credit card. We do not see the card online on our accounts to remove it. Calling comcast has been more than difficult and they indi

Good afternoon, A few weeks ago we had a technician come in to our office to replace a box. He took at look at where the lines were patched in and at some of our other boxes and told us that Comcast is ending support for our current boxes ( RNG150 and older Motorola boxes) and that we would need to

I am getting ready to cancel my Comcast Services for my business both TV and internet [Edited: "Language/Inflammatory"] I called in as we are missing about 70 channels and many of the channels we do get a freezing and pixelated at times. It is a signal issue. I have now had 5 calls from COMCAST adva

I am looking at Comcast Streaming, but there is a limit of 5 tvs on that. Is there a way to increase that, as I need 8. If not, can any of the cable boxes Comcast business uses be connected through ethernet or WiFi? I do not have coax run to each location, but we do have an ethernet connection at ea

I'm interested in business streaming, but read another post that says it has to come through Comcast WiFi. I will have Comcast WiFi in the same location as the TV, but I'd prefer to use ethernet to the tvs because it's already wired, and it will mean less wireless usage. Is this possible?

Xfinity Stream for Business has worked for us for years. However, for TEN DAYS, we have been getting the message, "Please connect to your business WiFi. Due to licensing agreements, some content can only be viewed on your Comcast business Wifi." We are connected to wifi, but it doesn't work: we get

I'm trying to get an additional box for my pizzeria, when I called in I was told that I would have to schedule an appointment for a technician to come out and install it. I don't need a technician to insert a HDMI cable to the new box, I'm sure I can get by fine for the 5 second install. I asked to

I went to my comcast business account > logged in > went to dashboard > TV support link > opened Download Xfinity Stream App link That opens a new page here - For You - Xfinity Stream I hit sign in and it asks me for my user ID - I filled in the ID and I get an error that says information is incorre