After a three day power outage the time signal embedded in caller ID is off by an hour. Comcast support says they don't see anything wrong with the modem but I don't think the problem is in the modem. Have power cycled several times hoping modem would pick up signal from upstream but no joy. Anyone

I closed my business and have been trying to close my internet and phone account for a month now. I signed the requested documents via docusign and was told to return equipment to UPS store. I went to UPS store and they will not take the equipment. Meanwhile comcast business will answer the phone an

Hoping a Comcast Business rep can help with something front-line phone support hasn't been able to resolve. Two toll-free numbers on my account stopped working after a recent service order. When either is dialed, the call plays a "not in service" recording. Phone support tells me the numbers aren't

We have Comcast Business Voice Edge and a few times a week we get calls from random out of state numbers and there's no one on the line. It's always a different phone number and they never show up as unknown or spam. It's increasing our call volume and wasting our staff's time. What are our options

We have had this fir a little more than a year. We changed some things up and operator got messed up. I swear before that setting 0 to operator on the keypress menu that you could use *55101 and send them directly to voicemail when 5gey pressed 0 or pressed nothing. I can not get that to work. It sa

We had an issue with our phones turning over to our answering service incorrectly. We found on BVE that our setting showed a different time zone. We corrected that and hope that solves that issue. However, we still have three phones out of 4 that are showing incorrect times. We've unplugged and rese

Hello, We are comcast business voice edge customers. One of our lines has permanent Caller ID Blocking enabled on it. The user can dial *82 and number to have a work around to show caller id but otherwise it always shows up as no calller id or anonymous. We need to have this issue fixed with caller

We setup our new church account recently, with one email address, to which an email should be sent IF there is a 911 call from our comcast phone. We were told by the salesperson, that additional emails could be added to the Send List. How can one do this please?

I just install business voice why people call in didn't show up caller ID anyone please fix to me

We recently moved and had new phones installed at our new location. The font is very small and difficult to read, and I need to be able to quickly read the phone number to accurately take notes while listening to our customers. I've googled how to increase the font size on the Poly VVX450, but this

I am a remote worker and rely on using the voiceedge app for all calls. This app is absolutely horrible. How has it not been fixed! I can't even forward a call without it dropping and every single week I have to uninstall and reinstall it because it just stops getting any calls altogether. It will a

We are trying to make international calls, but it will not go through. We hear a message that says "you are not able to make this call, contact your system administrator". please help. Thanks

i get something went wrong, i can't access the page to set my options

In May 2025 I noticed that the cost per Unified Communication Seats increased by $5 a seat for voip, what was the basis for the increase?

How do I talk to an actual human being from Comcast?

We are a Veteran Nonprofit business. I have been trying to get our bill fixed since Dec 2025 due to the representative selling us something in Sep 2025 that was not explained well. We had Comcast Internet, cable and phone all on one bill. I was told by a representative that we could upgrade and save

I have been trying to find a way to get the port out pin on my dashboard, but am not finding it. Is there a simple way to port out multiple numbers on my account?

I have a business in Michigan using Comcast business and voice edge. Purchased home in florida and want to have same service there tied to my michigan account. Want to be able to forward calls to the florida phones through comcast. Currently what i am seeing i will have to get a VOIP with some other

I want to be able to disable my desk phone and only take calls on my computer, but seems I can't make these changes on the app on my computer.

My business has 8 phones and when someone calls they all simultaneously ring but in our dashboard if it is picked up by one of the phones all the other 7 phones get accounted for missed calls. So our dashboard is becoming cluttered with 7 additional lines of a single missed call, every missed call.