Not going to sugar coat things, but the Comcast Business My Account is becoming an absolute joke, and Comcast refuses to acknowledge it's on them, especially when multiple browsers show the failures and don't get me started on cache and cookies - the browsers were fresh downloads. I have three diffe

I am trying to renew my contract for internet service for the past 2 days. Spent over 4 hours but with no success. Called and got disconnected multiple times. Left messages for the past 2 days, nobody called. Chat, told to call the Comcast Business 800 number. So... how am I suppose to renew contrac

No service in my restaurant. I need an emergency escalation. I am a business customer with a critical service outage affecting my point-of-sale system, phones, and televisions. Sunday is Mother's Day — one of the highest-revenue days of the year. A Tuesday appointment will cost my business thousands

My organization has 4 Business accounts with separate login credentials. We are not able to link any of them. When signed into any of the accounts as the primary user, I get this error when trying to link any of the other 3: Unable to link account | We can’t find an eligible account associated with

Hi Comcast Business Support, I'm reaching out here after multiple unsuccessful attempts to resolve this through standard phone and chat support — calls are either dropped or result in indefinite holds without resolution. We are seeking to cancel the following three accounts associated with our forme

We have 82 Comcast accounts linked. Sometime last fall whenever I would try to go to the Service Status Center I would get this message "Service status information is not available for your services" This page used to work. I have mentioned it on a few calls to support for other issues but it is sti

I am having trouble returning desktop and handheld phones via UPS. They say the barcodes scanned do not show up on their system for return. Also, the xfinity service center says they aren't able to take anything that's from the business accounts. Is there a different method in returning these phones

Looking Glass Community Services (a nonprofit in Eugene, OR) is trying to cancel Comcast Business Ethernet at nine locations under account [Edited: "Personal Information"]. We have followed every prescribed Comcast cancellation channel in good faith and have been unable to complete the cancellation

For over 2 months we have called, chatted, and emailed your customer service. We have multiple ticket numbers. At one point, you sent a technician to our office not the location of the house under construction (contact me for address to the property not our office). This box needs to be moved ASAP a

Please change: [Edited: Personal Information] -> [Edited: Personal Information]. Please remove the current additional PTR records for [Edited: Personal Information] if possible, so that only this PTR remains. Forward DNS is already in place: [Edited: Personal Information]. A [Edited: Personal Inform

Dear Comcast Business Customer Support, I am writing to formally express my deep dissatisfaction with the quality of service I have received regarding my Comcast Business Internet and TV services over the past year. For nearly twelve months, we have experienced ongoing service disruptions, unreliabl

We have been their customer for years and we recently saw our bill went up from $257 to $580 after the contract. We think it is very unfair how the price went up almost the double the price just because the contract was done. I called the loyalty department and they put me hold for almost 30 minutes

Hello! I have a 3-year business internet contract that expires soon. At this time I no longer need it, and would like to switch to residential at the same address, once the contract expires. Can somebody help me with that?

On 11/14/2025 I called to change our billing address because we were moving our VOIP phones to a new location. On 11/19/2025 I was told to sign a new agreement. Our move was completed on 12/5/2025 and everything was working correctly except our bill was still being sent to our previous address. Sinc

I no longer need the business service at my residence. How can I convert my business account to a residential account and service?

I sent a very detail email along with attachments on March 5th to Comcast Business AR Management as recommended by a rep I spoke about a collection notices & calls received by my company. We are disputing the charges and so I was told to send documentation. On March 10 I received the reply below. I'

I feel your pain. I closed 29 Comcast Business accounts in August of 2025. Comcast confirmed that they were closed. Every month since August, some account on that confirmed list is magically billing us and I spend hours fighting Loyalty & Billing. Even after wasting all that time arguing with Comcas

I am trying to get to the right place, I have been calling in for the past two months about an issue of constant dropping out. I am a public accounting firm, in the middle of tax season - I cannot have this. After having two techs out, I keep hearing the same thing "there is noise downstream causing

I have been a loyal user of CB since at least 2014. Year to date my total billing is above 17,000.00 Yesterday my business internet exploded by 130.00. to 260.28. I am on a fixed income. I cannot afford a 260.28 monthly bill. Ultimate Business Package Includes: Business Internet Performance and Secu