Having trouble with one of my business lines , says there is no Sim card , but there is and have had that line for awhile, but wanted to get a new phone for that number anyway,  thanks 

I can verify that 7 years later and the issues are the same. I basically have the same story as above.  Only, I had an employee that was fired in her 90 day trial due to she took it upon herself to change my contract and add 2 years WITHOUT my consent.  Literally the guy in the rentention

We closed one of our business locations and were told we needed to remain till the end of the contract then they would terminate the service. we then returned equipment. comcast continued charging us monthly for a service we had told them to cancel once contract terms were out. we were charged for o

I continue to receive bills for business services (phone and internet) that were cancelled 6 months ago when we closed our physical office and transitioned to remote operations. I have emailed the Account Manager assigned to my accout twice, including copies of the cancellation agreements, and have

Hello, my Comcast Business two year contract recently expired and I am looking at other options. Currently I have an offer for $100 for Internet and $90 for cable through two separate companies which would cut my cost in half from resigning with Comcast. Is there anything you can do to bring my bill

I recently transferred service from one location to another, a process that apparently requires that an entirely new account be created. So, a new login on business.comcast.com. Except that something is very wrong with this new signin. When I click on the hamburger menu from the Account Overview p

The account I have I took over from the previous owner. Almost a year ago my business closed the location that had comcast and moved into another locations office building.  Since than I have called Comcast numerous times.  Each person I talk to has different answers for the same question

What kind of Wi-Fi extender can I use in my Comcast business router

Hello, our company has permanently closed due to poor economic conditions, and I still have 12 months left on my contract. I called today to request a contract termination, but they informed me that I need to pay a $420 early termination fee. I’m not terminating the contract without cause; it’s beca

I cancelled my business service on July 1 and paid through July 31 (30 day notice required) yet I am still receiving bills from Comcast.   I guess that's my thank you for being a customer for 17 years.  I signed the disconnect form on July 1. My modem hasn't been connected now for over 7

I can't log in to my account. I'm using Windows 10 x64.  I've tried chrome, firefox and opera.  I've tried app as well on an android phone.  Every time I try and log in I get this error.  I can't even log in to the forums for this site as I experience this error then as well. I

Need status please on my gift card status please

Hi, our business is in the 14th month of a 36 month contract for phone and internet service. We are in the construction industry and are experiencing a slow down and workforce reduction.  We recently reduced our staffing from 18 down to 7 and have reduce our office staff.  After calling t

I signed up for Comcast Business Mobile primarily because the sales rep promised me via email that I would receive a $300 reward card for each line I brought over which would be a total of $1500 for 5 lines. All of my lines were still under contract with Verizon and I incurred more penalties than $1

My situation is similar to some of the posts in this forum. Comcast Business wanted a $1015 early termination fee. My business is already at a loss and I was told a supervisor will call me at my provided cell phone number to discuss this, but did not get a call back. Meanwhile my business is closed

Bought 7 properties; 1 had CL, 4 had Comcast Business, and 2 had Xfinity. Closed the CL account easily (wow!), migrated the Comcast Business accounts without issue. Now come the franchisees. Comcast Business, even Enterprise reps, can't cross the sacred franchisee line. Only recourse, deal with fran

How do I go about getting my gift card it's not even showing in system when I look

I have been waiting for Copper Flats Q1 2024 Revenue share check since 5/2024. The Team in charge of this has become completely unresponsive, I need a response to provide my corporate team, as they are also reviewing the CB renewal contract as well at this time.

I've been trying to cancel my service for almost 3 weeks now - phone number is either never answered, or I'm told I'll get a call back that never comes, or I actually get an email from a rep who promises to help and then is never heard from again (and never replies to my emails). And the live chat i

Hi there. I represent a church and would like to apply for tax exemption. I had sent the appropriate document to the clerk who helped me set up the account, but the most recent bill does not seem to reflect tax exemption. Could you help me with this? Thank you.