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Mobile Devices Need. [Edited]
Good Morning, I was referred and instructed to contact you to complete my business needs, my Recording Engineers need 5 iphone 17pro Max in Silver 256gb. Comcast Representative Guaranteed You will incorporate to my bill,, my Critical Need & Ship overnight to my office [Edited: "Personal Information"
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Customer Service
Subject: URGENT BUSINESS CRISIS: Vague Network Outage Notice / Conflicting CS Data
To Whom It May Concern at Comcast Business Executive Relations, Ticket [Edited: Personal Information] I am writing to formally escalate a critical operational risk created by Comcast Business. Today, August 6, 2026, at 1:00 PM, I received an automated text message stating: "Hi, it's Comcast Business
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Customer Service
Breach of Contract - File Formal Complaint
I signed 2 of my restaurants up for the same promotional plan on September 10, 2024. All my locations are on auto payment so I don't really look at them very often, A reminder popped up on my calendar yesterday that my promotion was coming to an end and when I went to look at my bill I saw that Comc
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Customer Service
Requesting Executive Resolution: $3117 International Roaming Bill Over eSIM Setup Error.
I am requesting an Executive Resolution to a $3,117 international roaming bill on my Xfinity Mobile account. Due to an honest technical error during an eSIM configuration, my device accidentally routed secondary data over the Comcast Business network. I am a customer in good faith and proactively re
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Customer Service
how to change email contact on Comcast Business Security Edge Activity Report
how do I change the email contact on the Comcast Business Security Edge Activity Report? Cheryl [Edited: "Personal Information"]
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Customer Service
Formal Complaint – Billing Dispute, Delayed Number Porting, and Request for Credit
Dear Comcast Business Customer Service, I am writing to formally file a complaint regarding my new Comcast Business account. Unfortunately, my experience has been extremely disappointing from the very beginning, involving unexpected billing charges, unresolved service activation issues, and repeated
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Customer Service
login issues - This is an old issue that resurfaces - please help
Error Loading Information Dashboard
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Customer Service
Sales Rep - Official Complaint
I have been trying to resolve a rebate issue since March, and I am extremely disappointed with the lack of communication and follow-through I've received. Initially, Adrian [Edited: "Personal Information"] advised me to contact the CBM Missing Promotions Department (800-211-4131). After speaking wit
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Customer Service
Comcast Business Call in AI
I am getting very sick of comcast business. calling into in for help and you reach AI and get resposne as "oh sorry didnt get that" "one more time" "Sorry didnt get that" "say it again" and it loops anyone getthing this sameproblem?
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Customer Service
cant change my email address on account
Can't change the address on my business comcast account via the website. Please don't tell me I have to call somone ! Also why can't I raise support tickets?
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Customer Service
reverse PTR change
I have been trying to get my FCrDNS (Forward‑Confirmed Reverse DNS) PTR changed so that my company can send emails to YAHOO clients. I have case number #[Edited: "Personal Information"] open since yesterday, I have had 3 other case numbers opened to have this change made and to have an engineer emai
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Customer Service
1 month with comcast business and multiple tickets with no resolution.
It's been a month and still having issue with lines not working.
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Customer Service
Comcast Bank Account Details Required
Hi Team Kindly share the bank account details along with the ACH routing number.This information has been requested by our Finance team. Please share it on priority.
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Customer Service
Frequent, prolonged outages in 94549 — and the Status Center is down?
Hello Comcast Business Support, Can someone explain why there have been so many frequent, prolonged outages recently in the 94549 zip code? These aren't brief drops in service. The internet is going down for hours at a time, which is incredibly disruptive to daily business operations. We pay for bus
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Customer Service
Getting the run around by the business support line
Hello, this is just the most recent issue out of what feels like dozens we've had. I placed an order for another phone model upgrade (Poly Rove 30 to Poly Rove 40) phone & an entirely new poly rove 30 & line/extension for our main office. The first call I placed, over a month ago, the person never e
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Customer Service
Caomcast unfair business practice
I was a loyal comcast business customer for almost 4 years when i asked to disconnect the service i was informed that I would be charged for an extra 30 days of service and a disconnect fee of 490.00 (basically a scam fee for nothing) I would lie this extra month of no service and disconnect fee to
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Customer Service
how can i get a billing issue resolved when I am being charged after no longer having the equipment to make calls and they refuse to help
Back in August of 2025 I called Comcast and told them I was porting my business office phone number that I have had for over 20 years to an ATT cell phone for way less money. They gave me some options but since I have been with ATT for my personal cell service since forever I declined their offer an
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Customer Service
Still being billed after disconnect request
Our company is experiencing the same issue. We need someone to help get our business account cancelled. We signed a disconnection request form on 01/30/2026 for all services, but we are still being billed for business internet and being threatened to have our account sent to outside collections. I h
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Customer Service
Tax Exempt Certificate
Please advise the appropriate secure method for submitting our tax-exempt certificate and processing our refund request for previously paid sales tax.
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Customer Service
Bulk account issue
We have a bulk account with about 15 accounts under it. For some reason today, I received a past due notice for one of the accounts under the bulk account. I called into support which is the worst support on earth when you reach the call center. I was transferred 7 times, explained the issue 9 times
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Customer Service
