webpages takes 15-30 seconds to open, tried with hardwired unmanaged switch computer also tried direct wifi to the comcast modem same issue.!! extremely dissatisfied with the customer support!!! tried 2 hard wired pc's and one pc connected to wifi.

internet down for 10 hours stopped my business from making sales i want to talk to a customer service [Edited: "Personal Information"] and file a compliant for compensation

We've been a Comcast Business customer for over 2 years with a static IP block that worked daily without issues. Despite multiple calls, a technician visit, and promises of escalation, the issue remains completely unresolved and we are getting conflicting information at every level of support. We're

We are a business customer experiencing a recurring issue where our CGA4131COM gateway's WAN IP assignment is changed from static to DHCP without our knowledge or consent. This has now happened twice — April 2024 and again today, April 7, 2026 — each time causing a full-day outage and significant bu

The relative bars showing busyness by hour or day are useless without at least showing the top site hits on hover like it did for years, why'd you change that? If you really wanted to help us with Security you'd EXPAND it to show a list of ALL sites being accessed, in AND out!

I have 3 locations with Comcast business class modems. One of you techs showed me a bracket that would allow these modems to be rack mounted. How do I obtain these for my 3 locations?

My modem keeps dropping internet connectivity requiring a power cycle

We are using our own router at our site that has WAN failover capability. I would like to set up the Connection Pro as the back up WAN so that the important services throughout the building retain internet in the event of a gateway connection issue. I would also like to disable the local wifi networ

I need assistance adding a PTR or rDNS to my IP address [Edited: Personal Information]

Why will you just cut off my lines

Hi, I need to find out what email address we have for our notifications regarding internet interruption. We need to have [EDIT: emails] for our accounts under the [EDIT: username]. Another team member keeps getting the notifications, but not always to [EDIT: email]. Please check into this for us. Th

I renewed 2 days prior to contract expiration. Initial service agent didn't process the renewal. I was charged 3x since I was on autopay. Contacted her and her manager. No results. I took it off autopay and contacted Loyalty Dept. Told them I would cancel if the contract renewal isnt backdated. Inst

My Mikrotik router which has been working for ages can't get a prefix now. I tried a reboot of the modem as well as a hard power cycle, same issue. Firmware is: CGA4332COM_8.2p8s1_PROD_sey

We pay for business class internet because we run our business on Comcast. We are supposed to have some sort of business class SLA. The service is terrible. It goes down all the time. At least a dozen or so times a year. They lie about maintenance windows. For example, one here in NW DC a planned ou

Hello, For approximately the past month, I have been experiencing consistent latency issues specifically during upload activity. Issue Details Idle latency: ~20–25 ms (stable) During upload activity: latency increases to 60–80+ ms with noticeable jitter During download activity: latency remains stab

I have a Connection Pro WiFi E110-b38 that has kicked in while we're experiencing an outage. However, the speed is less the 5 mbps downloand and less than 1 mbps upload. This is not even 10% of my plan "Business Internet Performance 500 Mbps / 300 Mbps". I rely heavily on the internet to keep my bus

My internet has been active for 7 months my line has been draped across my yard for 7 months. I try to have it resolved and they send a service technician that say my internet works fine instead of a crew to get the line buried like I have asked for multiple times. I was told within 2 weeks of insta

I ended up my lease and closed the office, and have been trying for one month to disconnect my internet service without success. The landlord has a new tenant and they need to hire their own service!!! Account [Edited: "Personal Information"]!!

What [Edited: "Inflammatory"] at Comcast Business Thought it was a good idea to do a scheduled outage on a Thursday during the hours of 6am and 9pm? Seriously? Comcast Business asking how they did after shutting off our internet for 12 hours during the workday is honestly unbelievable. This wasn’t a

I serve on the HOA Board for Edited Comcast had a contractor come onsite on December 30th to trench in an internet line from their distribution box to the outside wall of our pool clubhouse.I've been trying since that date to get an update on when a Comcast technician would be onsite to finish the i