Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!

How can you get a call back from a human in this time zone to help you, before you just say screw us and cancel your business services?

I’ve been on hold for 3 hours after wasting 30 minutes with a tier 1 agent that did not understand ping or trace route. After showing them their incompetence, he reluctantly agreed to escalate to tier 2.  I’ve been on hold for 3 hours and 12 minutes now.  I’ve also called customer service

I need to configure our Comcast modem to allow access to our static IP addresses from within our local network. We'll need to ping the static IPs to insure connectivity. Thank you!

Hi, Is there any way to improve the location accuracy for Static IPs assigned to my account? I've had a static ip allocation for years.. and geolocation accuracy has been getting worse over the years.. Location services now place my IPs several hundred miles away from their actual location. I've

Trying to login the admin tool of our "CBR-T" Comcast Business router. The default login does not work: [Removed: Personal Information] Can the password be reset to this default please? Thanks Account number: [Removed: Personal Information]

I need to have Comcast update a Whois Record in ARIN for a /29 subnet we previously had through Comcast, which we no longer have. We are getting "dinged" on a security audit report and until it's removed we will continue to get "dinged."  I found a previous thread suggesting we open a ticket o

I received this notice yesterday for the first time with 24 hrs notice only that Comcast Business admin relationship was ending. I'm not really sure what this was or if it somehow will impact my business email, licenses or Comcast hosting our business webpage. The notice includes my Organization na

My business internet was out for most of the day on 8/20/2024 due to an outage in the area. I see others are getting refit for this. How do I go about getting a credit as well?

Carmel, CA 93923; business internet services have been going down more frequently in the past 30-45 days than the past year... understand if PGE goes down, but this is Comcast BUSINESS Internet... supposed to be higher level of service... WHY

Comcast Business customer modem compatibility list shows Unify UCI cable modem as compatible for new speed requirements like 800/200Mb. I have the cable modem at my Xfinity serviced residence and it works fine - getting ~1G download and ~190MB upload speed. At my company (served by Comcast Business

I have been calling since Friday August 9, 2024 about over charging my account to start with $247.15. I had a promise to pay which I fulfilled I get a text on 8/9/24 that indicated my scheduled payment didn't go through.  IT DID GO THROUGH AS SCHEDULED. Deducted from my account on 8/9/24. Ten

Got a question: I decided to not get a static ip address and stay with my dynamic. Is it still possbile to host my own file server on my account through Comcast? I know it states I can in some posts/pages with a static ip, and it's a low priority file server and a Dynamic DNS service will work fin

how do i get information to support that my dns is messed up. this is copy text from the blocking site..  https://www.uceprotect.net/  This is stopping my email from being delivered.     This info is for endusers. if you are provider please test asn insteadThis page was ge

I signed a 24 month contract on 1/5/23 with Comcast representative Jervon [Edited: "Personal Information"]. The monthly cost was $119.99. Jervon was aware of the upcoming move to a new office nearby, and said that since it was in the same zip code there would be no charge and no change to the contra

Hi I am trying to cancel my Comcast Teleworker account since a) I no longer work for the organization that offers it and b) Teleworker account does not suffice my needs. I have been trying to reach out to the email address [EDIT: Private Information Removed] for over a week and half without any re

I’m very upset about how the way things are being handled after how I was told by the sales representative they way they would go. When I expressed my concern about the increased rate, she explained that it was due to my current contract being up and that IF I signed a contract within the week, my

submitted support request days ago...  

I can't find what my static ip address is for my account. How can I get that information, and if my account doesn't have one, can one be assigned since it is a business account

I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from