Dear Comcast Business Team, I have not received any response to my inquiries into cancellation. Please find attached a formal letter requesting a waiver of the early termination fee for my business account. Due to ongoing service issues, prohibitive costs, and customer service challenges, I have bee

I can not reliably upload faster than 8-10mbit even though my rated speed is 35 mbit. Its worst between the hours of 4pm and 10pm. It is extremely frustrating. I try to upload at 20mbut and its constantly failing. I've restarted the modem, I've power cycled the modem. My device is wired in using an

This isn't a question, more of a comment since I cannot find any other means to contact Comcast Business in regards to my agreement for fiberoptic internet: I need to express my continued frustration with the fiber optic internet installation process. From the start, this has been far more complicat

To Whom it may concern,I am writing and responding to this email due to my frustrations and grievances with your customer service and tech support team. I have made FIVE attempts now to reach via email representatives of your company and the business teams only to be ignored with no responses. Rafae

Hi Comcast Support team, We need to add a google TXT record for google search website verification Please contact me for more infomation A.S.A.P. Thank you!

I am a teleradiologist working remotely from Washington, providing diagnostic physician services by reading X-rays, CT scans, and MRIs for Texas ERs, at night. My ability to perform these emergency services relies entirely on the consistent performance of my Comcast Business internet connection. Com

Howdy there Comcast, I've got about a dozen new PTR records to get assigned to a static IP address block. Please contact me when time permits for the usual process. Thanks!

My contract lists all the fees I will be charged excluding taxes. When I got my bill there is an additional fee charged of 16.00 for Directory Listing (which we do not have directories in our area anymore) and Voice network investment which should be listed or included in price that I agreed to pay.

Ring doorbell camera works fine when set up on home WiFi from a local fiber provider but when taken to workplace and installed on Comcast Business powered WAP, unit will not connect properly to the internet because open port requirements are not met. We have static IP assigned to WAP and gateway is

I requested a transfer of service and your company has made mistake after mistake. I was told I could not get my transfer until the 30th which outs me at 27 days. I drove four hours to be at a scheduled appointment and no one showed up. I signed docusign after docusign. Employees pretending to be ma

I've used Comcast Business Internet service for more than 10 years, originally signed up through the company I worked for. I need to cancel the service today since I've just opened a new Xfinity Internet account and activated the service. I followed the instruction on https://business.comcast.com/su

Hi. My new website for my business is being blocked by Comcast. The domain is lilscouts.com

I own a dog daycare. Yesterday, my modem just broke. I called customer support and did all of the troubleshooting with them and they confirmed the modem broke. The soonest a technician could be scheduled to come out was the next evening--so over 30 hours of not having internet. That is unacceptable,

I am leaving this company because I have been denied to speak to a supervisor/manager when requested. I have been lied to, provided poor customer service and then refused to cancel services. I have explained that I was over the past 3-5 months been back and forth with Comcast and it has been and str

Howdy, Anyone else notice that their Business Cable is now slightly worse after the "Enhancements" outage on 3-24? (Firestone, CO) Not to nit-pick, but I lost about 2-3 Mb/s of speed and gained some latency and jitter. Small value stuff in the 5ms range but still annoying. On the bright side my SNRs

I'm seeing birds going in and out of the comcast cable distribution box (I don't know the proper name for the equipment) out on the distribution wires on near the pole where the line to my house is attached. This doesn't seem good, wondering if a tech should check it out. Thanks, Bob

how do i change the wifi password from the default one that i received with Comcast Business

I am a current Comcast business customer. I am visiting family and would like to use a neighboring xfinitywifi access point. Just so there is no misunderstanding, I am away from my office and am looking to use a public wifi access point. At this time I am using an Android phone, but may need to use

I had a fantastic experience with Comcast Business, thanks to Jacob [Edited: "Personal Information"] Retention Account ExecutiveComcast Business Services – Northeast Division He went above and beyond to help me with my service transfer, making the entire process smooth and hassle-free. Jacob was pro

Isn't there a user type that allows access to the technical management of an account without also having the ability to change the service and subscription? When I create a "service user" they don't have access to any devices, but when I create a "Services Manager" they have access to the devices, b