We migrated yesterday, even though we downloaded the Outlook Assistant and got the A-OK in that app, I still had to add the account following the directions in the Microsoft link from the email to get it to load in our Outlook 2010.  When I did, our old email inbox loaded (none of our folders or the

Hello,   For the Microsoft Hosted 365 Email and Services which me and the company admins manage we'd like to pay Microsoft directly and work with them directly for our needs instead of Comcast   More Details: We own the domain and had email service hosted with Comcast until they were no longer able

Documentation indicates there should be a "button" marked "websites" under manage services. We are paying about $20/month for website hosting, but the button is not there. Is there a user setting that has to be corrected to make the button appear?Also attempted FTP connection to the temporary addres

I know there's some sort of "Comcast Email Migration".  But I only use IMAP with Thunderbird and I don't use Outlook.  According to the e-mails Comcast has sent me over the last two months, if I don't use Outlook, I don't have to do anything:"If you do not use Outlook to read your emails, please dis

There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails.  I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email a

I have called numerous times trying to get this process completed. I am always told that they will create a ticket so that a "tier 2" technician can make the switch. Either the ticket never makes it to this mysterious "tier 2" or they just seem to care to follow up. This is my final attempt to have

This o365 migration has been my worst experience in 20 years in IT.  The cord was simply pulled on our previous email server.  We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated.  When I call the migration line they essentially tell me

So I finally let the Comcast auto-migrate app transfer my Comcast Email account to the cloud. It would have been nice if it told me it was going to delete all the other Email accounts in Outlook! I had to re-create 5 other accounts from scratch, luckily it didn't delete the .pst files for the accoun

Hi ... I can log in to my business account but not the email account ... both my pc and iphone can no longer access email ... Help please!   Thanks

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

Good Morning, I just received an email this morning regarding the migration of MS Exchange to Office 365 with my scheduled migration date of 9/25/17.  As with most "informative" messages from Comcast the content is severely lacking.  If Comcast_Phil or one of the other reps monitoring the forums wou

We usually send newsletters to our customers without a problem always staying under the 1000 per hour limit.  Now only the first few are sent before receiving an email notifying us that we have exceeded the limit.  The emails are scheduled  to send 900 per set and then wait 1 hour for totals to rese

I know there's some sort of "Comcast Email Migration" today.  But I only use IMAP with Thunderbird and I don't use Outlook.  According to the dozens of e-mails Comcast has sent me over the last two weeks, if I don't use Outlook, I don't have to do anything: "If you do not use Outlook to read your em

I received an email saying that my email will be migrated to Microsoft Office 365. The email says, "By migrating to Office 365 you are accepting the terms of agreement within."  What are those terms of agreement?  Where can I find it? It also says, "Going forward Comcast Business will continue to ho

Last week, the four mailboxes in my custom domain were migrated to Office365. My primary email address migration went without incident. Two of the other four (I'm waiting to hear back on the 4th one) encountered problems and we cannot access those mailboxes.  For one of the mailboxes, Outlook was be

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

I've tried this on several computers over 2 differnt version of Winwows in both Edge and Chrome and I get the same result. Whenever I click on the little paperclip to add an attachment, there's this weird overlay effect and you can't click the button to add the attachment. Needless to say, this driv

Hotmail.com:Reporting-MTA: dns; comomta-ch2-03v.sys.comcast.net [69.252.207.29] Received-From-MTA: dns; [xxx] [xxx] Arrival-Date: Fri, 07 Jul 2017 03:23:03 +0000 Final-recipient: rfc822; abc@hotmail.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550 OU-001 (SNT004-MC4F29) Unfortunately, me

Isn't there supposed to be a Websites link here that I can use to start building a website?   Thanks.

I just created a new email user like I've done dozens of times before.  I gave the new user his temporary password and when he tries to login he gets this error message... "We're Sorry... This Link Has Expired For security purposes, you must activate your account in order to sign in. For details on