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Never received the $300 gift card more than 9 weeks

The sale representative offered the $300 prepaid gift card for us to sign up with Comcast business back in January. Now more than nine weeks, I still

 posted 

2 years ago

 • 

Last response by 

Comcast_Morgan 

10 hours ago

Question

 • Business WiFi

3.6K

4

0

Accepted Solution

PTR Record request

I'm seeking assistance in getting a pointer (PTR) record associated with one of our IP addresses, thank you.

 posted 

a day ago

 • 

Last response by 

Comcast_Jodie 

a day ago

Question

 • Domain Names/Static IP

5

1

0

Accepted Solution

Third Party Modem that supports Static IP

Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?

 posted 

15 days ago

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Last response by 

Comcast_Jessie 

14 days ago

Question

 • Equipment (Modems,Gateways)

173

3

0

0

Accepted Solution

Need a reverse DNS record for IPv6.

Hello,I need to get a reverse DNS record setup for IPv6.

 posted 

5 months ago

 • 

Last response by 

ManChicken 

17 days ago

Question

 • IPV6

3.9K

9

0

0

Accepted Solution

Router Password reset

I need my router password reset. I must of miss type when i was changing it from default

 posted 

3 years ago

 • 

Last response by 

Mehill7550 

a month ago

Question

 • Connectivity

1.7K

4

0

0

Accepted Solution

Need a PTR record

We would like to have a pointer record added.  Thank you.

 posted 

2 years ago

 • 

Last response by 

Comcast_Michelle 

a month ago

Question

 • Domain Names/Static IP

3.8K

10

0

0

Accepted Solution

Remove offline devices to free reserved ip addresses

How do I remove offline devices which has reserved IP addresses? I have several IP addresses which I want to re-use, but am unable to because they are

 posted 

8 months ago

 • 

Last response by 

tamalellama 

a month ago

Question

 • Billing & Customer Service

4K

7

0

0

Accepted Solution

New Voiceedge Desktop App and Ringing

Using the new voiceedge Windows App and USB Headset.  The headset will ring when there is a call, however if I have my headset on the charger, I can n

 posted 

5 months ago

 • 

Last response by 

JimmieBoy 

3 months ago

Question

 • Business VoiceEdge ®

4K

12

0

Accepted Solution

jitter, latency spikes, packet loss

Small office with a few employees on 35Mb/5Mb in Albuquerque with several years of mostly trouble-free internet service that's been stable enough for

 posted 

5 months ago

 • 

Last response by 

io 

3 months ago

Question

 • Connectivity

2.3K

7

0

0

Accepted Solution

One America News Network (OAN)

Will you be adding this channel to your lineup @ Comcast.  I hope so!

 posted 

4 years ago

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Last response by 

TRUMPWON2020 

3 months ago

Question

 • Equipment & Programming

13.8K

2

0

0

Accepted Solution

comcast business gateway (Http;//10.1.10.1) username & password

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage "

 posted 

5 years ago

 • 

Last response by 

karaluck 

3 months ago

Question

 • Equipment (Modems,Gateways)

110K

7

0

0

Accepted Solution

static ip to work with cctv dvr and switches

Hello, I have a dvr for cctv(camera system) and I have 2 switches  connected to the comcast modem and one switch connection is pluged into dvr interne

 posted 

4 months ago

 • 

Last response by 

Comcast_Anisa 

4 months ago

Question

 • Equipment (Modems,Gateways)

634

1

0

0

Accepted Solution

IPv6 routing on DPC3941B in pass through mode

We have a DPC3941B in pass through mode with static IPv4 and IPv6 addresses. I am having trouble getting IPv6 routing through the modem to our firewal

 posted 

a year ago

 • 

Last response by 

ndb217 

4 months ago

Question

 • IPV6

9.1K

59

0

Accepted Solution

XFinityWiFI Public Hotspot CBR-T

Good Afternoon All, I have been having issues with my CBR-T modem broadcasting the xfinitywifi public hotspot. I tried going through the support appro

 posted 

5 months ago

 • 

Last response by 

BrianSDX2 

4 months ago

Question

 • Business WiFi

2.2K

5

0

0

Accepted Solution

Be Anywhere Call Hand-off Partially Working

I'm having an issue where the person(Ed) has their Be Anywhere set to their cell phone. When a call comes in, the customer can hear Ed but Ed cannot h

 posted 

4 months ago

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Last response by 

Comcast_Anisa 

4 months ago

Question

 • Business VoiceEdge ®

1K

1

0

0

Accepted Solution

Only one network option -can't choose 2.5ghz or 5ghz

In My Business Wi-Fi it shows both 2.5 ghz and 5 ghz. However, I am not given an option to choose either 2.5 ghz or 5 ghz when attempting to connect a

 posted 

4 months ago

 • 

Last response by 

Comcast_Anisa 

4 months ago

Question

 • Equipment (Modems,Gateways)

2.3K

3

0

0

Accepted Solution

Relinquish leased /28 subnet?

After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28

 posted 

5 months ago

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Last response by 

Comcast_Joseph 

5 months ago

Question

 • Domain Names/Static IP

4K

5

0

0

Accepted Solution

Need PTR record changed

We changed mail servers so I need the ip address of our ptr record changed.thanks

 posted 

5 months ago

 • 

Last response by 

Comcast_Gabe 

5 months ago

Question

 • Domain Names/Static IP

2.4K

1

0

0

Accepted Solution

Caller ID displaying incorrectly

My company changed our name a few years ago and the caller ID display shows our old name still.

 posted 

7 years ago

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Last response by 

Comcast_Anisa 

5 months ago

Question

 • Business Voice

6.5K

13

0

0

Accepted Solution

Bridge Mode inbound/ingress traffic issues

Hi, I recently received a speed upgrade to my service which came with a new Comcast supplied gateway. Previously I had been running on a modem I suppl

 posted 

5 months ago

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Last response by 

SBT 

5 months ago

Question

 • Equipment (Modems,Gateways)

6.8K

37

0

0