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Admin Tool Login Password Reset

The 'highspeed' password does not work when trying to log into the admin tool login. I need a reset please.

Question

 • Equipment (Modems,Gateways)

6.8K

3

0

Accepted Solution

Tax exempt for non-profit organization

Would you be able to assist us with a tax exempt question? Our organization is a non profit tax-exempt, and the tax-exempt certificate has been provid

Question

 • Billing & Customer Service

5.4K

6

0

Accepted Solution

"Extended Abscence Greeting" - Needs Voicemail feature!

The "Extended Abscence Greeting" has no voicemail option for my customers who call. What good is that? MY customers need to be able to leave a voicema

Question

 • Business Voice

5.3K

6

Accepted Solution

Also - Mystery BROADCOM_GUEST wifi hotspots...

I've had an escalated ticket put in for two weeks, with no answer from Comcast at all on what is going on. I have 6 mystery broadcom guest wifi hotspo

Question

 • Business WiFi

3.3K

6

Accepted Solution

Closed

Streaming channels do not work

I pay for extended sports channel programming in order to provide as many NCAA and especially SEC sports programs as possible for my restaurant clien

Question

 • Equipment & Programming

17

2

0

Accepted Solution

Phone calls

Hello, To of my managers cannot dail out. how can I solve this 

Question

 • Business VoiceEdge ®

19

1

0

Accepted Solution

Sidecar

How do I set up the sidecar on my vvx450. Most of my extensions are on the phone itself, how do i move all my extensions to the side car. The problem

Question

 • Business VoiceEdge ®

11

1

Accepted Solution

How to setup IPv6 without Comcast DHCPv6 prefix delegation

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've a

Question

 • IPV6

896

9

Accepted Solution

Closed

business closed but comcast refusing to close account

Hello! Our company has closed down. I called Comcast last week to request cancellation of our account, and also told them I had a letter from the mana

Question

 • Billing & Customer Service

2.1K

3

0

Accepted Solution

Wifi externder for CGA4131COM

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

Question

 • Equipment (Modems,Gateways)

44

1

0

Accepted Solution

CM2000 Nighthawk

Does anyone have any experience using the Nighthawk CM2000 Cable Modem with their Comcast Business internet? It's not listed in the list of approved d

Question

 • Equipment (Modems,Gateways)

88

3

0

Accepted Solution

physical dimension of Comcast Business Router CGA4131COM?????

Can anybody provide me with the physical dimensions of the Comcast Business Router CGA4131COM, which they're provisioning accounts

Question

 • Equipment (Modems,Gateways)

13

1

0

Accepted Solution

How do I cancel an appointment?

I had a scheduled a technician for visit to troubleshoot my internet connection. I need to cancel the appointment because I fixed the issue by resetti

Question

 • Connectivity

17

1

0

Accepted Solution

comcast business gateway (Http;//10.1.10.1) username & password

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage "

Question

 • Equipment (Modems,Gateways)

118.5K

8

0

Accepted Solution

Gateway password reset

Could anyone help resetting my gateway password back to default?BTW, This is the second time our gateway changes password itself, is there something w

Question

 • Equipment (Modems,Gateways)

2.8K

6

0

Accepted Solution

Voice2Go and Nomorobo

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential wi

Question

 • Business Voice

9.7K

12

Accepted Solution

Closed

Copy of Contract or Contract End Date

Hello. I have been searching for quite a while to try to find a copy of the contract for my account or, at the very least, when the contract end date

Question

 • Billing & Customer Service

2.7K

6

0

Accepted Solution

Need a PTR record

We would like to have a pointer record added.  Thank you.

Question

 • Domain Names/Static IP

4.1K

15

0

Accepted Solution

Closed

Copy of Contract

Can you please email me a copy of my contract. ASAP. Thanks!

Question

 • Forum Community

20

5

0

Accepted Solution

Closed

Reset cusadmin password to default

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebod

Question

 • Equipment (Modems,Gateways)

28.4K

10

0