Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (223)
Community Best Answer
Closed
Why does the comcast business webpage not show any plans or prices for small business?
I want to look at the business plans for internet click on link below goes to a webpage that does not have details of the plans or pricing ?
Question
•
Customer Service
Community Best Answer
Ongoing efforts made to cancel business services that were requested a month ago.
Retention department and disconnection pending were on my record each time I called in to Comcast Business . Now a month later and I’m having to request another cancellation of services and all over again.
Question
•
Customer Service
Community Best Answer
Pay bill by mail
Where on the Web site does it tell you what address to mail your payment to? I just got my first bill and it came via e-mail, which is fine, and I'm not interested in auto-pay nor in paying online. So where does it tell me the address to mail a check to?
Question
•
Customer Service
Community Best Answer
Switch from Business to Residential
Hello! I have a 3-year business internet contract that expires soon. At this time I no longer need it, and would like to switch to residential at the same address, once the contract expires. Can somebody help me with that?
Question
•
Customer Service
Community Best Answer
How to know my contract ending date ?
I'm thinking to cancel my comcast business account. I just heard about 60 days notification. How can I know my exact ending date so I can cancel my account with no problem ?
Question
•
Customer Service
Community Best Answer
Official Solution
Closed
Yahoo email
Will business customers be switched to Yahoo email
Question
•
Customer Service
Community Best Answer
Small business bill doubled
I have a business account with internet and 3 phone lines. I just noticed that my price doubled last month! Can someone here help me find out why and/or try to reduce the bill going forward?
Question
•
Customer Service
Community Best Answer
Solicitations
How do I stop Comcast from repeatedly calling the workplace to solicit phone offers and such? I recieved a call from [Edited: "Phone Number"] today and last month I already notified my account rep and called customer service to be placed on the DO NOT CALL LIST. This is disrupting our work as I am t
Question
•
Customer Service
Community Best Answer
Closed
Frustrated I can not cancel service for my CLOSED business.
Hello. I am a Comcast Business customer and have been for many years. I have had some REAL trouble getting help resolving my issues involving my account. Each and every time I try to get help to cancel my service I have a Rep from the retention department trying to sell me something or not actually
Question
•
Customer Service
Community Best Answer
Autopay discount
When I signed my Comcast Business contract, I was told I'd get a $10 discount for choosing ebilling and autopay. I opted in for both, added my business debit as the default payment simply because my card was handy, and then didn't think anything further about it until I realized there was no discoun
Question
•
Customer Service
Community Best Answer
Tax exempt for non-profit organization
Would you be able to assist us with a tax exempt question? Our organization is a non profit tax-exempt, and the tax-exempt certificate has been provided to Comcast on at least two occasions. We are recognized as "Religious Organization" that meets all the organizational and operational requirements
Question
•
Customer Service
Community Best Answer
Change service from Business to Residential
Don't see this question recently. Hopefully someone can help. I would like to replace my Comcast Business service with regular Xfinity Residential service. If possible, I want to do it without having to sit on the phone forever. And do a self install and just swap the modems out on whatever day work
Question
•
Customer Service
Community Best Answer
Remove offline devices to free reserved ip addresses
How do I remove offline devices which has reserved IP addresses? I have several IP addresses which I want to re-use, but am unable to because they are assigned to offline devices which will no longer be used at our facility. When I "disconnect" them, they get added to the block devices list, this ma
Question
•
Customer Service
Community Best Answer
Closed
Want Corporates Email To File A Formal Complaint About Business Class Service
I am beyond livid at this point. The constant run around the constant it's not us it's you or never following up is getting really old. Last visit was several months ago for another outage and they couldn't find the node we are on and was supposed to get back to us. NO WORD & that was after moving o
Question
•
Customer Service
Community Best Answer
Comcast Business IVR is pushing me to Lumen/CenturyLink
The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades
Question
•
Customer Service
Community Best Answer
revenue share
I have been waiting for Copper Flats Q1 2024 Revenue share check since 5/2024. The Team in charge of this has become completely unresponsive, I need a response to provide my corporate team, as they are also reviewing the CB renewal contract as well at this time.
Question
•
Customer Service
Community Best Answer
Tax Exemption
My business, New Community Covenant Church, is a tax exempt church. I would like to submit my tax exempt paperwork to Comcast so that it can be applied to our account so that the taxes are taken off of our bill. Can you please tell me where to submit that information? Thank you, Sarah Ekstrand
Question
•
Customer Service
Community Best Answer
Unable to view my bill on the website
I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.
Question
•
Customer Service
Community Best Answer
My Account Portal Is Showing a Pending Order After Installation
I have recently had internent, tv and phone installed, but in my portal, I just see "Pending order" and some information on an installation checklist, order summary and how to understand my bill. I would like to manage my account including change my Wireless Network Name and Password as well as setu
Question
•
Customer Service
Community Best Answer
Closed
Can't download bill
I'm signed up for ecobilling (business). Every month I come on and download our bill, but this month that option doesn't seem to be available anywhere. The link or button I would have normally clicked isn't there. I tried Chrome and Internet Explorer and ti's the same on both browsers, so it doesn't
Question
•
Customer Service
