Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!

I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

Hi we have comcast business internet the 150mbps package.A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear)Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv work

Hi, I don't have my business router username/password, or I fat-fingered it upon entry. Could I get a remote reset for that? This is a newer model, minus the Reset button.

My promotion period ended for our Business Internet 200 Standard and have been trying to downgrade to Business Internet Standard 100 unsuccessfully to the point Im ready to drop Comcast altogether for an alternative provider. I called two days ago requesting the downgrade. After the CSR tried to

I need to create a new comcast email address with the use of @comcast.net.  The business cards have already been printed. I cannot figure it out....:( Can someone please assist?   🙂

I recently had a business install from comcast.  I purchased 5 static IP addresses.  The router came preconfigured to do routing to a private 10.1.10.x network using dhcp. That works fine.  Can I also use the 5 provided static public IP addresses (something like 98.234.x.x) that I purchased without

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

Some one changed the login that is no longer with my company.. can you reset it automatically?

We would like to have a pointer record added.  Thank you.

Our location recently got an automatic upgrade of our upload bandwidth and speed as the "next gen" project rolled out in our location. We have the standard plan with 100 Mbps down so we enjoyed the bump from 25 Mbps upload to 100 Mbps upload. Then we got and installed a modem on the list of compati

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

Im having issues with clients connected to out guest network. We recently changed our comcast wireless gateway for a comcast modem no wireless. We manage our wireless conections via 2 access points.But since like 2 weeks ago we are having issues with some devices not connecting to router/modem or no

As titled, this post is to avoid "unsolicited messages" to Comcast reps.

​Hello,​ ​I am trying to access the admin tool at ​​http://10.1.10.1/​​, but the default info isn't working. I've tried csuadmin with both highspeed and CantTouchThis. Is there a way to reset the password?​

Since I see no Email address I can send this to, I guess I will post this complaint publicly.I have been a Comcast Business customer for several years and I understand that maintenance has to be done every so often, and I even understand that they choose the hours of 12am-5am to impact as few busine

Hello, Who should I contact in regard to changing our reverse DNS records? Thank you, Marc