Hello, We are preparing to move our office to a new location and have a few questions regarding our Comcast Business Internet service: Current Address: [Edited: Personal Information] New Address : [Edited: Personal Information] 1. When we relocate, will our current static IP address change? 2. Is it

Hi, I made my email act, but the temp password I didn't get to use because my computer restarted right after I made it. I would delete and try to make a new one, but I told of the addy I was making, and have 3 emails in there. I don't see a forgot/reset password anywhere, is there anything that I ca

I signed a contract with comcast in November, to go into affect December. I have been overcharged every month since and didn't notice because we have multiple accounts with comcast and some are billed at that rate. I contacted comcast and was refused a refund and told I need to sign a new contract b

I need to know if the demarcation for this line is in the shop where the service is. If it is not, it needs to be moved to the mangement office. [Edited: "Personal Information"]

Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!

The Wi-Fi strength on the back of my warehouse is weak, does comcast offer a Wi-Fi extender? Or any suggestions?

Once your business has been closed why is the website still up? My business closed in 2022 however I'm still getting spam because my email address is listed on my website. I'd love to either close down the website or take off my email address.

Trying to login the admin tool of our "CBR-T" Comcast Business router. The default login does not work:[Removed: Personal Information]Can the password be reset to this default please?ThanksAccount number: [Removed: Personal Information]

Our location recently got an automatic upgrade of our upload bandwidth and speed as the "next gen" project rolled out in our location. We have the standard plan with 100 Mbps down so we enjoyed the bump from 25 Mbps upload to 100 Mbps upload. Then we got and installed a modem on the list of compatib

Good day, Comcast's field tech just finished replacing our gateway, and porting our primary phone line over to it. With that said, I trust the "backup" battery in the new gateway about as far as I can throw my minivan. With this in mind: I'd like to power the gateway from our in-house battery plant,

I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

Hi we have comcast business internet the 150mbps package. A cisco DPC3941B HW Rev 1.0 (that i haven't been able to see connected devices on for months! uhg! pain in the rear) Samsung MU6290 Smart TV (with the latest firmware and manually defined 8.8.8.8 or 75.75.76.76 or 8.8.4.4 dns) The smart tv wo

Hi, I don't have my business router username/password, or I fat-fingered it upon entry. Could I get a remote reset for that? This is a newer model, minus the Reset button.

My promotion period ended for our Business Internet 200 Standard and have been trying to downgrade to Business Internet Standard 100 unsuccessfully to the point Im ready to drop Comcast altogether for an alternative provider. I called two days ago requesting the downgrade. After the CSR tried to ups

I recently had a business install from comcast. I purchased 5 static IP addresses. The router came preconfigured to do routing to a private 10.1.10.x network using dhcp. That works fine. Can I also use the 5 provided static public IP addresses (something like 98.234.x.x) that I purchased without los

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

Some one changed the login that is no longer with my company.. can you reset it automatically?

We would like to have a pointer record added. Thank you.

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.