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Which Comcast business gateway w/voice & wifi supports VPN passthru

Hi, I am in need to setup VPN for my business and have not been successful at PPTP passthrough in the cable modem.   Have called Aries for possible comcast compatible model numbers with PTPP, wifk and voice.  i was told that they have models, but non support both PTPP and voice together. Does anyone

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VPN from China stopped working

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other  chinese website

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forwarding one port to another

I have the CBR-T gateway and, while I can forward ports, it seems that I only have the option to forward from port X to port X, not port X to port Y. I have multiple web servers running on my internal LAN and want traffic that comes in on my static IP to go to port 80 for each of the servers, determ

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Create PTR for static IP

Good morning, I would like to request a PTR for a static IP address. Thank you.

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Internet down Upper Marlboro MD, since about 8pm 6/13/19

Since the COMCAST Business web site does not seem to have a way to report outages, I am doing what others have done and posting a message here for others to be informed. Internet service has been down in my area for hours.

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Solicitations

How do I stop Comcast from repeatedly calling the workplace to solicit phone offers and such?  I recieved a call from 844-232-4807 today and last month I already notified my account rep and called customer service to be placed on the DO NOT CALL LIST.  This is disrupting our work as I am the manager

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Can't print bill online

I set our business account up for e-billing. For some reason the website is not offering a link to print my current bill. I have been able to print my bill in the past. I am currently not able to do so and need to have a printed copy of the bill for our business records.

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Internet down ?

Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks

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Connect to a shared folder inside my network from an external host

Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every

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Voice Mail to email not working

Sometimes when my voicemail picks up a call it will not forward to my email. That is how I check in on messages from a remote location with my cell. I am sitting in my office now and have listened to two messages and yet they did not show up in my email.Is there a way to check this  to make sure I h

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Calls to reception go straight to voicemail

If someone calls it goes to reception just fine, but if someone tries to call reception from their extention it goes straight to voicemail. It is not on DND or anything else that I can tell. It started a couple weeks ago. Any suggestions would be appreciated!!

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need PTR record for my email server

Please advise. Thanks,Diego

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PTR Record

Appears this is a common request, but never the less I need help setting our sites PTR Record Mary

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Re: Netgear Orbi?

I saw that the Orbi by Netgear AC2200 was not on the list of compatible devices with Business acct. in Feb 2019.  Has the device been added to the list of compatible devices yet?  I need parental controls!!

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Netgear Orbi?

Hi all,  Does anyone know if there are any issues using Netgear's Orbi router w/ cable modem with Comcast buiness? Is anyone using this that can share experiences? Thanks. https://www.netgear.com/orbi/cbk40.aspx

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Re: Why doesn't my phone appear in the iPhone App?

I'm having the same issue.  Were you able to resolve? thanksRob

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IPv6 configuration for Ethernet Dedicated Internet (EDI)

I have not been able to determine how to configure a firewall for IPv6 with Comcast Ethernet Dedicated Internet. I can't seem to find a useful guide. How does this normally work? I've been told by tech support that I should have a /126 for a point-to-point subnet and a /48 for my own use, which woul

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4-5% packet loss steady

For about a month now, we have been experiencing a steady 4-5% packet loss rate on our connection, which is noticably impacting voice/video calls, streaming, and online connectivity to applications.  On top of that, we have had to reboot our router a few times for our local network routing, and we a

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Comcast Business Admin Reset Request

Good Evening, It has come to my attention that our business gateway's admin password is no longer the default one, we have no evidence of the password being changed, cusadmin - highspeed and cusadmin - CantTouchThis do not work, please reset our gateway. Thank you,Omar

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Functional test for Connection Pro Cradlepoint?

I was wondering if there is a functional test for this piece of the puzzle? The reason I ask is because a Comcast contractor is here replacing my outdoor cable line and the cradlepoint never got online sofar its been 25 minutes.

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