How can I view web browsing history for my business internet? I pay for this internet service and a log or report should be made available.

I have a user who cannot log into their voiceedge softphone. It's been working for a long time and all of a sudden broke. Set to remember password and log in automatically (the latter is a recent change). Appears to log in normally but instead of opening the softphone, an error message appears that

Hello I suppose this is a longshot, but I had a Netgear AC1900 gateway that I picked up early last year when I was on the residential services - however due to my working from home and extremely high traffic - I needed to convert my account to a business account... So prior to - I was running this m

Hi - I  need PTR setup  in order to support my email server .  Searching the forum suggests I  create the  request here, and soemone will pick it up. Thanks, Tom

Hi, I am in need to setup VPN for my business and have not been successful at PPTP passthrough in the cable modem.   Have called Aries for possible comcast compatible model numbers with PTPP, wifk and voice.  i was told that they have models, but non support both PTPP and voice together. Does anyone

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other  chinese website

I have the CBR-T gateway and, while I can forward ports, it seems that I only have the option to forward from port X to port X, not port X to port Y. I have multiple web servers running on my internal LAN and want traffic that comes in on my static IP to go to port 80 for each of the servers, determ

Good morning, I would like to request a PTR for a static IP address. Thank you.

Since the COMCAST Business web site does not seem to have a way to report outages, I am doing what others have done and posting a message here for others to be informed. Internet service has been down in my area for hours.

How do I stop Comcast from repeatedly calling the workplace to solicit phone offers and such?  I recieved a call from 844-232-4807 today and last month I already notified my account rep and called customer service to be placed on the DO NOT CALL LIST.  This is disrupting our work as I am the manager

I set our business account up for e-billing. For some reason the website is not offering a link to print my current bill. I have been able to print my bill in the past. I am currently not able to do so and need to have a printed copy of the bill for our business records.

Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks

Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every

Sometimes when my voicemail picks up a call it will not forward to my email. That is how I check in on messages from a remote location with my cell. I am sitting in my office now and have listened to two messages and yet they did not show up in my email.Is there a way to check this  to make sure I h

If someone calls it goes to reception just fine, but if someone tries to call reception from their extention it goes straight to voicemail. It is not on DND or anything else that I can tell. It started a couple weeks ago. Any suggestions would be appreciated!!

Please advise. Thanks,Diego

Appears this is a common request, but never the less I need help setting our sites PTR Record Mary

I saw that the Orbi by Netgear AC2200 was not on the list of compatible devices with Business acct. in Feb 2019.  Has the device been added to the list of compatible devices yet?  I need parental controls!!

Hi all,  Does anyone know if there are any issues using Netgear's Orbi router w/ cable modem with Comcast buiness? Is anyone using this that can share experiences? Thanks. https://www.netgear.com/orbi/cbk40.aspx

I'm having the same issue.  Were you able to resolve? thanksRob