As the title says, I cant seem to get true Bridge mode to work.  I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220.  I can get neither of the devices to work in Bridge mode.  Right now, I do have pfSense working correctly in P

I'm unable to sign on to the comcast web page (billing, forums, etc.) from the site with the Comcast internet service.  I've tried multiple computers and different browsers, and they all end up with errors saying they couldn't connect to oauth.xfinity.com or login.xfinity.com. If I'm at a different

This has been going on since last Wednesday; it is now Tuesday. I've spoken (or PMed) multiple people at Comcast about getting my IPv6 reverse DNS PTR record. Everyone I've spoken to (or sent a PM to) is very courteous and looks up the status of things and says that the request has been posted to th

Yesterday, at about 6:05 PM Central Time, I upgraded from Blast 75 to Blast 150 with a three year contract. I was told that no additional equipment needed to be installed, and that the increased speed would automatically reflect on my service within 24 hours.It has been 24 hours.The speed has not in

We recently switched to Comcast internet service and it included an Airtight C-75 WIFI access point.  It works in its default settings, but of course we'd like to change the default configuration. According to info that I found on the device, we are supposed to have a URL and password to to access a

Hello,I have been a COMCAST business customer for the last 8 years starting in Baltimore, MD and now in Florida for the last 4 years. I'm trying to terminate my service after having to move to an apartment community that comcast doesn't service and have the ETF waived.  I sent a private message to C

I just got my connection set up and I wonder how can I get PTR record set for my static IP?

I have been a loyal Comcast Business customer for 6 years. My most recent 2 year agreement is about to expire and I need to renew. Can someone please explain why I can't get the same price for a new agreement that a new customer can receive.

I have four accounts, three of which are under one login, while the fourth is under a second login. I would like to get all four accounts under a single login. I just need to know what I have to do in order to accomplish that.

We recently had an employee leave the company, and we're trying to set up their phone for a new hire.  We've created a new user account for the new hire in BVE Manager and successfully assigned the existing device to this new hire, however when we try to change the device's 3-digit extension, we get

Recently became a Comcast Business customer.  Ordered service on March 2019.  Was informed that the location was ready for Comcast service and all I needed to do was schedule a date to port the numbers.  My contract with Birch Communications was ending on June 30th so I informed the sales rep that I

Hello,This isn't really related to Business, but I'm not able to post in the residential service. Our company is developing a residential community with 20 homes. It is in the beginning stages, the first model will be built soon. We want to know if anything needs to be done in order to offer residen

I just moved services to a new address and got a new IP block. Can I get a reverse DNS PTR set up?

I had 150 mbps service with a Netgear CG3000DCR and IPv6 with DHCPv6-PD worked flawlessly with my Cisco router. I decided to upgrade my service to 300 mbps and, of course, the CG3000DCR will not work with the higher speed. A technician came out to replace the CG3000DCR with a CGA4131COM for the spee

I apologize for the cross post, but just realized that there is an IPV6 forum... Hello, I think I have a DPC3941B cable model/gateway.  I have an IPv6 prefix assigned to our connection.  The cable model stops giving out these IP addresses after a time (short time).  If I reboot our router multiple t

Having problems accessing IPv4 sites via WiFi. It might be a CM MAC mismatch or a dual assigned IPv4 address on the Comcast end. Any help would be appreciated.

Hello friends. I have an access control program that wants to connect through a web-delivered program. I've set up port-forwarding, and it works fine when I'm outside the building. However, I can't reach it from inside the building. I assume because the source IP and destination IP are the same.  Ca

Just got the Polycom VVX 500/501 phone yesturday. As of this morning we have 2 phones that will only ring one time, then they go silent. It's still rining, but there is no sound.  Did a few test calls and it rings only the one time, and when I hang up the phone I'm using to call my phone makews a bl

I recently got Comcast Business Service and everything was working fine.Since October 12 morning my upload speed has gone from 15mbit/s (+overprovision) to somehwere between 1-5mbit/s.Destination does not matter (East Coast, West Coast, Europe etc...)I noticed someone was working on the plant either

New here, and I am hoping I'm on the correct forum, so here goes:A client recently upgraded their Comcast Business Internet (which I guess required a different modem over the older SMC modem prior to upgrading ... and which I am much more familiar with).  The 'new' modem is a Technicolor DPC3941B, a