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CISCO DPC3941B: No WPA3??

my organization have CISCO DPC3941B: No WPA3?? can not find where to enable WPA3? as if this is not an option?? plus, how to enable 2.4Ghz WiFi? constantly showing it is "Disabled", Unable to "Enable" it. Does anyone got any Clues? Happy Early 4th of July.

Question

 • Equipment (Modems,Gateways)

6

1

0

Change my PTR Record

I need my ptr record changed. Please help.

Question

 • Domain Names/Static IP

10

1

0

add static route to TEC CGA4131COM

I need users connected to our mesh network WiFi (Deco S4) to be able to print to a copier connected via ethernet to our Comcast gateway (TEC CGA4131COM). No matter how I enter the information in the Static Routing page on the TEC CGA4131COM, I receive the error, "Failed, please try again later. Mess

Question

 • Equipment (Modems,Gateways)

35

3

0

please remotely eset cusadmin password

I would like to have my Comcast business router's password remotely reset to the default without having to interrupt service.Please help!

Question

 • Equipment (Modems,Gateways)

14

2

0

Some DNS Resolution Failing

Hi, Wondering if anyone has had the problem where Comcast seems to be filtering DNS requests and causing certain domain names to not resolve. For example, if I try apple.com (using MacOS "host apple.com"), it resolves. If I try something else like "doug.com", it doesn't resolve. Seems to be somet

Question

 • Connectivity

26

1

0

Required Installation?

I have my own modem router combo and my office has a Comcast internet cable line running into it. I connected my modem to the cable line and the modem and the modem shows it's got signal so I check my computer and when pulling up the browser I'm immediately taken to an Xfinity activation splash scre

Question

 • Connectivity

24

1

0

Group text messages

When I signed up with Xfinity Mobile, I lost the ability to send and receive group messages. Is there anyone out there that knows what is causing this? I'm on a Google Pixel 6 Pro. Is this related to the plan I have, I chose the 1 line using By the Gig, 1.00 GB plan. I'm getting desperate as support

Question

 • Business WiFi

14

2

0

Account transfer from Business to Residential

Hello, I'm trying to switch from a business account to a residential account. My house originally had a business account because residential internet was not available. I have been advised by service technician that residential service is now available. I would also like to enquire if it is possi

Question

 • Connectivity

13

1

0

cancelling internet service

I called today to cancel internet service and the retention representative told me it would take Comcast 30 days to cancel and I would be resposible for paying the fees for those 30 days eventhough I already returned the equipment and they likely can cancel same day. And if Comcast really has to tak

Question

 • Business WiFi

22

1

0

zoning change from commercial to residential, without needing to cancel

Hello, I would very much appreciate help with a zoning change from commercial to residential, without needing to cancel and the liability for cancellation fees.After spending about 4 hours on the phone, I was told that I have to continue using the business plan, and was sent an email for the same co

Question

 • Connectivity

13

2

0

Reverse DNS (PTR Record) Request2

Who can help me setup and or check a PTR record? Thank you

Question

 • Domain Names/Static IP

10

0

0

Ip info

Find my ip info and ranges

Question

 • Domain Names/Static IP

12

1

0

Reverse DNS (PTR Record) Request

Who can help me with identifying my current PTR Records if any exist and adding/editing them? Thank you

Question

 • Domain Names/Static IP

18

2

0

Integrating Xfinity Cameras onto Business Account

My Xfinity services are not in active status and I'm also with Comcast Business which are actually the same entity. I am relying on to Comcast Business alone to help me find a foundation to use my cameras on so that I can monitor my business with instead of having to possibly depend on some other pr

Question

 • Connectivity

11

1

0

Lost static ip after thunder storm

Modem somehow reset to factory after thunder storm. Lost all static ip address

Question

 • Equipment (Modems,Gateways)

9

1

0

Correctable Codewords 85-95%

During my business install the tech said he wasn't that happy with the connection between the tap and my modem, but that it was acceptable. I've had good connection, but on Channels 1 and Channels 32 I see about 85-95% Correctable Codewords, i.e. I'm getting a lot of errors, but thankfully they a

Question

 • Connectivity

7

1

0

Reverse DNS Delegation

I've had Comcast business internet for 10 years and have been running my own DNS servers in all that time. I moved and had to get a new plan because the old one no longer existed. My reverse DNS delegation is no longer working and I am finding it impossible to find someone at Comcast that can even u

Question

 • Domain Names/Static IP

16

1

0

Circuit/Routing Issues

For 3 weeks we have had slow response times, poor voice quality (over VOIP) and other connection issues. These issues occur at all times of day when any number of users are on the network. I hired two independent IT Network engineers to run extensive tests on our network over a 6 hour timeframe and

Question

 • Connectivity

19

1

0

port 25 smtp blocked on Business account

We really need Port 25 unblocked. Port 587 won't work with our current Printer/Scanner's to scan to email.   We've called 4 different lines and nobody seems to be able to help.  They tell us to call another number.  Who do we call to unblocked Port 25 on our new business account

Question

 • Connectivity

15

2

0

Ports 80 and 443 forwarded work externally but not internally on CGA4131COM in router mode

I recently changed my Comcast Business service, and part of the new contract included a new CGA4131COM modem/gateway with cellular backup. Previously I just had a Netgear cable modem. I have a Ubiquiti UniFi Security Gateway (USG) that functioned as my firewall and router. I continue to use this; it

Question

 • Equipment (Modems,Gateways)

14

0

0