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CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

Needing to access the Comcast Modem 10.1.10.1 in order to set new ip addresses in firewall acceptance. I cannot access 10.1.10.1 i get the spin on Chrome and ERR_CONNECTION_RESET thats all nothing. I tried using WIFI, the router that is plugged into the modem and hardwire directly into the modem, no

Question

 • Connectivity

7.9K

5

0

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Also - Mystery BROADCOM_GUEST wifi hotspots...

I've had an escalated ticket put in for two weeks, with no answer from Comcast at all on what is going on. I have 6 mystery broadcom guest wifi hotspots, plus a "hidden network" hotspot coming from my comcast business modem. There was another post about this, with 2 people having the same issue, and

Question

 • Business WiFi

4.1K

9

Accepted Solution

Comcast Business Contract Renewal - Customer-Owned Equipment

In 2020 I contracted with Comcast for a package called Business Internet 500, and I have been able to use my own modem (a Netgear CM1000) for Internet service (no other services). As the contract was nearing expiration, I called and spoke with a sales representative. He told me that Comcast Business

Question

 • Equipment (Modems,Gateways)

106

4

0

Accepted Solution

How does Connection Pro work? *I'm having issues with it.*

Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5

Question

 • Connectivity

5.6K

10

0

Accepted Solution

DNS Zone File at GoDaddy

I need help determining what Comcast DNS setting need to be entered into the DNS Zone File at GoDaddy.  I've already configured the CNAME and it was verified at Comcast.  Now I need to figure out what other settings must be changed.  For example should I change the A record to point to Comcast Prima

Question

 • Domain Names/Static IP

7.4K

3

0

Accepted Solution

Comcast tech cut off my apartment and didn't even tell me why.

Today a Comcast tech came by this apartment and shut off my service without any prior notice and then left while I still had no service. I had to get a service call to restore my connection. So later today a second tech showed up to say the first tech found a problem with my line from outside the

Question

 • Connectivity

80

1

Accepted Solution

Cannot connect to VPN

I use a VPN to connect to work. Lately I cannot connect at all. I have a Comcast Netgear CG30000DCR modem gateway. In looking over the forums,  there seems to be a lot of problems with this particular modem.  My VPN IT guys at work say it is not on their end. something with Comcast is blocking it an

Question

 • Equipment (Modems,Gateways)

13.1K

4

0

Accepted Solution

How to setup IPv6 without Comcast DHCPv6 prefix delegation

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

Question

 • IPV6

2.2K

9

Accepted Solution

Slow upload on static IPs

I've been trying to pin down the cause of some machines having slow internet upload speed and I seem to have tracked it down to static IPs. Machines that get NAT addresses straight from the modem have good upload speed but everything that is assigned a static IP, either routers or individual machine

Question

 • Domain Names/Static IP

450

8

Accepted Solution

Email to Hotmail gets rejected

I have a Comcast Business service with static IPs. My Comcast modem is set to a bridge-like configuration, without any NAT (I have my own router/firewall). I also have my own mail server. Yesterday, I started getting email rejected by Hotmail. I did not have problems in the past, and email sent

Question

 • Connectivity

166

4

0

Accepted Solution

Account Login doesn't work for Xfinity WiFi Hotspots

I've been waiting since last week for a response to our ticket, but have not received any information.   We have a Comcast business account and our login should allow us to be able to access Xfinity Wifi hotspots, but we constantly get an error saying the login is incorrect. We've verified several t

Question

 • Business WiFi

44.6K

20

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DMZ?

Sorry - I haven't seen this in the boards.  Can I configure our Comcast router to open a DMZ or do I need to order static IPs?   I just need one system that I can get to from the outside world.

Question

 • Domain Names/Static IP

6.1K

3

0

Accepted Solution

Two problems establishing and maintaining SSH traffic

A few weeks ago I rebooted gateway hardware trying to troubleshoot a problem and I suspect I got an upgrade on the firmware for the CG3000DCR. After the reboot, I was unable to connect directly to port 22 from outside which I have mapped through to an internal server.  At first the problem wa

Question

 • Connectivity

6.3K

8

Accepted Solution

CM2000 Nighthawk

Does anyone have any experience using the Nighthawk CM2000 Cable Modem with their Comcast Business internet? It's not listed in the list of approved devices (https://business.comcast.com/help-and-support/internet/comcast-business-cable-modem-device-compatibility), but it's an even higher spec then t

Question

 • Equipment (Modems,Gateways)

325

4

0

Accepted Solution

what does Prefer Private Connection under connected devices mean

There is no info about this and what it does.

Question

 • Equipment (Modems,Gateways)

3.6K

2

Accepted Solution

Need a PTR record

We would like to have a pointer record added.  Thank you.

Question

 • Domain Names/Static IP

4.5K

16

0

Accepted Solution

Unable to access website

We are unable to access the website: https://hps.medcity.net/CustomerLogin.aspx?serviceLocationId=OTcyMw%3d%3d We have verified that it works with another ISP.  Please advise.

Question

 • Connectivity

1.6K

3

0

Accepted Solution

SOLVED!!! Comcast Business refusing to fix my Starter speed increase

I got Comcast Business people's attention and the problem is solved! THANKS Comcast Business for responding to my persistence! The answer is, the 35Mb speed tier for the Business Starter Internet tier hasn't been released in the midwest, which includes Indianapolis, Indiana. THE CAUSE of this w

Question

 • Equipment (Modems,Gateways)

125

2

0

Accepted Solution

New Customer with WIFI PRO issues

I am still waiting on someone to address our issues with WIFI Pro. When i use the portal address to set it up it tells me we don't have a subscription. A ticket has been started a couple days ago and still no word yet. I am a new customer and would appreciate HELP.

Question

 • Business WiFi

2.9K

2

0

Accepted Solution

Create New Comcast Business Email Address

I need to create a new comcast email address with the use of @comcast.net.  The business cards have already been printed. I cannot figure it out....:( Can someone please assist?   🙂

Question

 • Connectivity

11.4K

9

0