Comcast runs their cables through a wash to get to my house. This floods out every single year and cuts internet to my home office for days on end, sometimes weeks. This has cost my business thousands of dollars. I have documented this dozens of times over the years, including recently via email wit

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

I am having trouble logging into my auto attendant. Is there a problem with Comcast’s systems?

Recently upgraded the bandwidth & got a new CGA4332COM The old router, was a CGA4131COM for brief time & prior DPC3941B. I have multiple public IPs. I had one of the former units setup in Bridge mode & it worked fine; but when I tried to setup the new unit with Bridge nothing was s

I have been trying to disconnect my service for nearly a month now: 1) I called on 04/28 to notify you then I intend to stop using your service when my contract expires on 05/31. However, your representative (CM) insisted on providing a quote that was merely a 2-year contract for a grade slower ser

Hi there We're moving out of state and trying to close our account.  Its been a complete struggle.  Called Customer Service 800# multiple times but got bounced around with no clear answer on how to close my account.  Last customer service person gave me an e-mail address to send t

Is there anyone I can speak to today regarding my account?

I'm wondering whether this is me or Comcast "tempering" with my DNS packets. From my computer connected through Comcast, when I try: dig @ns1.m2osw.com best-gamblers.games The response is NON-AUTHORITATIVE, the "aa" flag is missing: ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0,

I have "Be Anywhere" set up on my comcast buisness app on my cell phone. Do I need to set up a separate comcast voicemail? Or will missed calls be directed to my general voicemail message set up with my personal number? Thanks for your help.

We're adding some VLANS to our network. The phones will end up being on a different subnet than the Edgewater appliance. Routing will be in place to allow communication between the phones and the appliance but I'd like to know if making this change will break things. I'm assuming that the appliance

International calls are enabled for the lines but we get a message "the number you have dialed is not in service". Calling the same number from a cell works just fine. Any tips?

How do I go about getting my prepaid fift card. I just got new business service hooked up last

Over the past two days ( May 10-11 2023) I have an outage around 12:30 am for hours. If this is a planned maintance I should of received notification. In fact I'm not recieving service notifications. I pay more for Comcast Business Class Internet because I require the reliability, which I'm currentl

I am the current Primary Manager of my account and am trying to transfer the role to another user. I gave them the role of Services & Billing Manager but still see the error message "There are currently no eligible users in that can be assigned the role of Primary Manager" when I attempt to tran

Hi, We are a city with multiple locations (city hall, recreation, police, etc). For some reason, we have three accounts to check to pull invoices. Two of the accounts we login through xfinity.com and one through business.comcast.com. I am wondering if we can merge the two xfinity accounts into th

As the title states I've seen a spike in latency since the work started in my area to supposedly improve service on May 1st. YES, I've restarted everything and done all the troubleshooting. No changes have been made in my gear. I've been in IT/InfoSec for 30 years so you can skip the level one stuff

I got a link to take a satisfaction survey after a recent, rather unpleasant interaction. I want someone to know that you have a bad cert that can't be trusted.  And if you are doing strict HSTS enforcement, can't even click on the freaking link.

My static ipv6 delegation changed (even though I was told it wouldn't but nevermind) and now I need my old main PTR records fixed.

I am fairly irate that I'm paying for Comcast Business service but was notified with less than 24 hours that "scheduled maintenance" would knock me offline for an entire day. I'd like to be able to schedule things as well Comcast.  When I tried to get more information, the messaging is predict

One of our communities external equipment in the common area has been open and has no lock. can someone come repair it? https://imgur.com/a/adNBqkN Thank you