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PTR request

Hello!New customer here - after just jumping ship from another provider.I need a few PTR RRs set for some of my static IP addresses, and it seems like that's handled more here in the forum than through a ticketing system.  I have four (4) to add . . .  who can help me out, please? Thanks,   - Christ

Question

 • Domain Names/Static IP

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Message Light Indicator Stays On

When we get VM's and delete them through the portal, the message light indicator on our phones stays on.  It requires us to log on to our VM on our phone, go to the box (which is empty) and then hang up and teh message light indicator will shut off. Is there a way to get teh message light indicator

Question

 • Business Voice

1.5K

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Modem Password Reset Request

Please reset the password for our modem.  Thank you!

Question

 • Equipment (Modems,Gateways)

3.6K

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Switched to Another Provider Before 30 Day Window

Hello, I terminated my Comcast Business account before the 30 day and DocuSigned the Disconnect Request Form on July 31st. Equipment was returned to my local UPS Store on August 5th. I went with AT&T Business Gigabit Internet and Voice because the price was much cheaper than Comcast and the service

Question

 • Billing & Customer Service

1.7K

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Re: Business Contract Renewal

Hello, Our contract has been over but we still have Comcast. We would like to know what kind of offers you have for 2 year contract renewals on our account?

Question

 • Billing & Customer Service

1.8K

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Silent Install Softphone

We have the latest download for the Softphone (ComcastSoftphone_5.6.0.1_99046.exe) and would like to mass deploy it.  Is there a silent install switch (or switches)?

Question

 • Business VoiceEdge ®

3K

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New BVE Customer - User shows as Pending

I have one employee that shows as Pending.  SHe has activated her account and logged into it. Any way to fix this?

Question

 • Business VoiceEdge ®

1.4K

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Comcast Business equipment fee now costs US$200+ per year for a gateway worth less than half that

So, imagine my surprise when I received my monthly Comcast Business bill to discover that Comcast's equipment fee has increased another US$2 per month. Not -- of course not. That's more than US$200 per year for equipment worth less than half that *at retail.* "IMPORTANT INFORMATION: As business cost

Question

 • Equipment (Modems,Gateways)

4.7K

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How to get Comcast to unblock: Client host [73.223.0.0] blocked using Spamhaus

In setting up my file server for Ramsonware protection I get the following erro message sending email notification: A File Server Resource Manager Service email action could not be run. Error-specific details:Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response w

Question

 • Equipment (Modems,Gateways)

3K

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Web browsing history

How can I view web browsing history for my business internet? I pay for this internet service and a log or report should be made available.

Question

 • Equipment (Modems,Gateways)

26.6K

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"license server" error when logging into softphone

I have a user who cannot log into their voiceedge softphone. It's been working for a long time and all of a sudden broke. Set to remember password and log in automatically (the latter is a recent change). Appears to log in normally but instead of opening the softphone, an error message appears that

Question

 • Business VoiceEdge ®

2.9K

5

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Request for Evaluation of Netgear AC1900 (C7000) Gateway to be approved for use for internet

Hello I suppose this is a longshot, but I had a Netgear AC1900 gateway that I picked up early last year when I was on the residential services - however due to my working from home and extremely high traffic - I needed to convert my account to a business account... So prior to - I was running this m

Question

 • Equipment (Modems,Gateways)

2.2K

4

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Need PTR setup for my email server....

Hi - I  need PTR setup  in order to support my email server .  Searching the forum suggests I  create the  request here, and soemone will pick it up. Thanks, Tom

Question

 • Domain Names/Static IP

1.8K

5

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Which Comcast business gateway w/voice & wifi supports VPN passthru

Hi, I am in need to setup VPN for my business and have not been successful at PPTP passthrough in the cable modem.   Have called Aries for possible comcast compatible model numbers with PTPP, wifk and voice.  i was told that they have models, but non support both PTPP and voice together. Does anyone

Question

 • Connectivity

3.1K

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How to route static ip block through router to virtual machines in VMWare.

As a network administrator, I want to route traffic directed to my static ip addresses to virtual machines running on a VLAN using Virtual Switch Tagging. My MTA running on a virtual machine on a VLAN can deliver mail outside of my local network.My MTA running on a virtual machine can recieve mail f

Question

 • Domain Names/Static IP

3.8K

9

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VPN from China stopped working

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other  chinese website

Question

 • Connectivity

3.9K

3

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forwarding one port to another

I have the CBR-T gateway and, while I can forward ports, it seems that I only have the option to forward from port X to port X, not port X to port Y. I have multiple web servers running on my internal LAN and want traffic that comes in on my static IP to go to port 80 for each of the servers, determ

Question

 • Equipment (Modems,Gateways)

5K

10

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Accepted Solution

Create PTR for static IP

Good morning, I would like to request a PTR for a static IP address. Thank you.

Question

 • Domain Names/Static IP

1.1K

2

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Accepted Solution

Internet down Upper Marlboro MD, since about 8pm 6/13/19

Since the COMCAST Business web site does not seem to have a way to report outages, I am doing what others have done and posting a message here for others to be informed. Internet service has been down in my area for hours.

Question

 • Connectivity

1.2K

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