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Router Password reset

I need my router password reset. I must of miss type when i was changing it from default

Question

 • Connectivity

1.8K

4

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Remove offline devices to free reserved ip addresses

How do I remove offline devices which has reserved IP addresses? I have several IP addresses which I want to re-use, but am unable to because they are assigned to offline devices which will no longer be used at our facility. When I "disconnect" them, they get added to the block devices list, this ma

Question

 • Billing & Customer Service

4.4K

7

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jitter, latency spikes, packet loss

Small office with a few employees on 35Mb/5Mb in Albuquerque with several years of mostly trouble-free internet service that's been stable enough for using a 3rd party voip service hosted out of state. Around August 26-27th an outage affected the area that looked like this:    Comcast tec

Question

 • Connectivity

2.6K

7

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One America News Network (OAN)

Will you be adding this channel to your lineup @ Comcast.  I hope so!

Question

 • Equipment & Programming

13.9K

2

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static ip to work with cctv dvr and switches

Hello, I have a dvr for cctv(camera system) and I have 2 switches  connected to the comcast modem and one switch connection is pluged into dvr internet input, all equipment has cameras hooked up to it, when I set setting on dvr to dynatic ip, all cameras work good and dvr sees internet connection, w

Question

 • Equipment (Modems,Gateways)

649

1

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IPv6 routing on DPC3941B in pass through mode

We have a DPC3941B in pass through mode with static IPv4 and IPv6 addresses. I am having trouble getting IPv6 routing through the modem to our firewall. There are three possible ways that this could work: 1. Put the modem in bridge mode and lose our statics. This will allow our Ubiquiti router to us

Question

 • IPV6

9.2K

59

0

Accepted Solution

XFinityWiFI Public Hotspot CBR-T

Good Afternoon All, I have been having issues with my CBR-T modem broadcasting the xfinitywifi public hotspot. I tried going through the support approach which resulted in my modem being swapped out multiple times. My original modem was a DPC3939B which broadcasted the hotspot for my guests. I start

Question

 • Business WiFi

2.2K

5

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Be Anywhere Call Hand-off Partially Working

I'm having an issue where the person(Ed) has their Be Anywhere set to their cell phone. When a call comes in, the customer can hear Ed but Ed cannot hear the customer. We've made sure all phone settings are appropriate and Ed doesnt have any other problems with his cell phone, just with Be Anywhere.

Question

 • Business VoiceEdge ®

1K

1

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Only one network option -can't choose 2.5ghz or 5ghz

In My Business Wi-Fi it shows both 2.5 ghz and 5 ghz. However, I am not given an option to choose either 2.5 ghz or 5 ghz when attempting to connect a device. It just shows one network available.

Question

 • Equipment (Modems,Gateways)

2.3K

3

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Relinquish leased /28 subnet?

After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28 subnet. We're under contract through June 2021; I'd like to know if I can relinquish the subnet and the required Comcast-managed modem, thereby avoid

Question

 • Domain Names/Static IP

4K

5

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Need PTR record changed

We changed mail servers so I need the ip address of our ptr record changed.thanks

Question

 • Domain Names/Static IP

2.4K

1

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Caller ID displaying incorrectly

My company changed our name a few years ago and the caller ID display shows our old name still.

Question

 • Business Voice

6.6K

13

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Bridge Mode inbound/ingress traffic issues

Hi, I recently received a speed upgrade to my service which came with a new Comcast supplied gateway. Previously I had been running on a modem I supplied. I was happy to see I could enable bridge mode for my service (I do NOT have static IP service). I set the gateway to bridge mode, plugged my lapt

Question

 • Equipment (Modems,Gateways)

7.1K

37

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prefix delegation size with SB8200?

I recently gave up my static IP addresses and figured I'd switch out my comcast provided modem with one I own. I purchased an Arris SB8200. Once provisioned, my CPE requested a prefix delegation (configuration unchanged). I received the same v4 address but only a single /64 for v6, which is insuffic

Question

 • IPV6

3.4K

3

0

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Disable SecurityEdge / Upgraded service and transparent dns proxying started after modem swap

Hello, my service was updgraded, and a new modem was installed:     PN: CGA4131COM Since the modem install and updgrade to new service, our DNS is not resolving to those configured manually. No changes were made to any devices on the network other than the service upgrade/new modem. It appears there

Question

 • Connectivity

4.5K

4

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Looking for an update on my order for service

I placed an order for service on August 14th with Nasir Jones. He stated he should no something by the 18th or 19th of August. Since the date of my order, I have received no response from Nasir Jones. I have sent an email to him on the 21st and the 25th and he hasn't responded to either. This seems

Question

 • Billing & Customer Service

3.9K

2

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Size of DHCP-PD change

For a while now, IPv6 has been "buggy" for my Comcast connection. For example, IPv6 websites like Facebook and LinkedIn loaded slowly, if at all. Today, I was finally able to do some debugging. And what I found was that somehow the prefix that my firewall received from the cable modem changed. I use

Question

 • IPV6

3.6K

9

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Accepted Solution

Subnetting /48 to one /64

I have simple questions about IPv6 subnetting.We have EDI and are given /48 IPv6 addresses but need only one subnet. Currently we assign /48 addresses to all of our devices but I thought I might need to subnet it and assign /64 addresses instead because IPv6's host subnet is /64. My questions are:Is

Question

 • IPV6

3.1K

3

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Accepted Solution

Frequency of DHCPv6-PD change?

Since the replacement of my cable modem on my business service has been an utter trash fire with regard to service being "the same before and after" the replacement, as noted here, I have been relegated to using bridge mode and forgone my static IPv4 (and static IPv6) to actually get functional IPv6

Question

 • IPV6

3.3K

7

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Accepted Solution

Cradlepoint not getting the signal

Hi,  my cradlepoint router is online through the cable modem. but it shows as not plugged in my account. on the device/router, the led lights of USB and internal modem are brinking (which means it is trying to connect per the document), but unable to get the signal. the led lights for signal always

Question

 • Connectivity

8.2K

3

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