Our company site (www.getgather.ai) and (www.getgather.xyz) are both being blocked by Comcast for security reasons (Malware/Viruses). I tried whitelisting both domains through Comcast's edge security app (every domain version), but the site is still getting blocked. I then found an old forum post

Hi, I have called to customer services several times, spend hours trying to get help. My organization has 15 active accounts. I can see on MyAccount only 6, the remaining 8 are not available. There were opened by internal business from my organizations long time ago. The invoices currently all are

Three (3) consecutive days customers cant reach our business through our Comcast System. Calls are dropping, busy signal, Customers cant call in. We have rebooted (internet and phone modems) at least fifty times. Comcast systems are not reliable and will undermine your business.

We have the Activecore/SD-WAN services across the six locations (Now 5) of our company. One of our locations has closed down and ceased operations as of Sept 30th, of 2022. We have notified Comcast of this numerous times. We have filled out the forms they have sent us and returned the equipment, how

Apparently I can only remove our SIP trunk service by calling phone support. However each time I call and go through the menus to get to the "remove service" option, I get a message saying "due to unforeseen circumstances, we are unable to take your call at this time" and the call drops. Is there an

How do I change the due date for one of our business accounts so that it matches the rest?

We had a 3yr contract of 200mb service, we upgrade to 500mb service for another 3yrs and now instead of double fast, we have double SLOW. Weve called support 5 times telling us original router is capable of upgraded speed, tech support comes out finally, checks everything from telephone pole to the

Greetings - small business internet customer with five static IP addresses. Would like one of those to be completely exempt from web filtering (the web filtering messes with vulnerability scanning). Can this be done without completely turning off web filtering? Thanks.

I called Comcast Business on April 27th to cancel my account and they said they were canceling it.On May 30th I got a bill in the mail stating I need to pay for services from May 25th to June 24th. Even though I called to cancel the services. The ticket from my call on April 27th still shows as acti

Hello, We are having 3-4 users report they are not able to transfer calls, they get the 'Transfer Failed" message followed by a busy tone with the call then routing back to the original phone. We have tried resetting our modem and each phone but the issue still persists.

Comcast runs their cables through a wash to get to my house. This floods out every single year and cuts internet to my home office for days on end, sometimes weeks. This has cost my business thousands of dollars. I have documented this dozens of times over the years, including recently via email wit

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

I am having trouble logging into my auto attendant. Is there a problem with Comcast’s systems?

Recently upgraded the bandwidth & got a new CGA4332COM The old router, was a CGA4131COM for brief time & prior DPC3941B. I have multiple public IPs. I had one of the former units setup in Bridge mode & it worked fine; but when I tried to setup the new unit with Bridge nothing was s

I have been trying to disconnect my service for nearly a month now: 1) I called on 04/28 to notify you then I intend to stop using your service when my contract expires on 05/31. However, your representative (CM) insisted on providing a quote that was merely a 2-year contract for a grade slower ser

Hi there We're moving out of state and trying to close our account.  Its been a complete struggle.  Called Customer Service 800# multiple times but got bounced around with no clear answer on how to close my account.  Last customer service person gave me an e-mail address to send t

Is there anyone I can speak to today regarding my account?

I'm wondering whether this is me or Comcast "tempering" with my DNS packets. From my computer connected through Comcast, when I try: dig @ns1.m2osw.com best-gamblers.games The response is NON-AUTHORITATIVE, the "aa" flag is missing: ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0,

I have "Be Anywhere" set up on my comcast buisness app on my cell phone. Do I need to set up a separate comcast voicemail? Or will missed calls be directed to my general voicemail message set up with my personal number? Thanks for your help.

We're adding some VLANS to our network. The phones will end up being on a different subnet than the Edgewater appliance. Routing will be in place to allow communication between the phones and the appliance but I'd like to know if making this change will break things. I'm assuming that the appliance