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I want to cancel my business interent service

I want to cancel my business interent service. I do not want to speak to anyone- I just want this handled in a timely manner.

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26

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Live Chat is not/has not been working

I have tried for several days to get support through Live Chat but all I get is: Sorry, live chat agents and callback services are unavailable right now. You can try again later or call 800-391-3000 for assistance. Can I help you with anything else? I am having intermittent issues on all devices whe

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72

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Requesting Early Termination Waiver-Busines Closed Due to Lease Loss

Hi Comcast Business Support, My business is permanently closing due to lease loss, and I am requesting a waiver of the early termination fee. We have been losing clients and will no longer be operating, as of August 18, this situation has created significant financial hardship. I am aware of Section

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27

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Reset CBR password back to default

Hello, We have a new CBR and we forgot the password we set it to a while back, can we reset it to factory defaults, will that erase the static ip settings on it?

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41

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Who can I speak to that can actually help me with waiving charges associated with disconnecting service?

I need a direct email contact for someone who can actually do something about waiving the charges associated with disconnecting Comcast business services. It has been 2 months of trying to get in contact with someone at Comcast who will help, and 4 hours on the phone JUST TODAY being bounced around

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some website can not access

https://www.amberdaycare.com/ and https://www.lilttleyoyodaycare.com cannot access from business comcast moden. PLease unblock it

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34

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Another rDNS entry

I have yet another rDNS entry I need made. Thank you Kevin

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35

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Business Voice Edge

This whole process has taken almost a month. The customer service agents have been very polite and helpful but the process to upgrade internet, voice edge, etc needs to be way more efficient than it is. There is no reason why we have to wait so long for a program manager to reach out when we're doin

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49

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Reverse IP Address

Hi There, We need a reverse ip address that points , our static IP Address, to . Thanks,

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44

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Accepted Solution

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Billing

I signed a contract with comcast in November, to go into affect December. I have been overcharged every month since and didn't notice because we have multiple accounts with comcast and some are billed at that rate. I contacted comcast and was refused a refund and told I need to sign a new contract b

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111

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how do I report fraud

Just spoke with someone alleging to be from Comcast, offering a discounted rate. However, the alleged rep contradicted himself, and represented Comcast very badly, trying to rush me into a deal. How do I find out if this was actually a Comcast rep, with a very bad script, or an attempt to get me to

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97

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Being Overcharged for Years

I desperately need help. I have been overcharged for years by Comcast. When I called to inquire why my bill was so high, they said "oh, you're contract expired in 2022." No warning. No inquiry if I want to sign a new contract. Just inflated charging. When I called in June, the sales person very agre

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41

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Business VoiceEdge Portal not working

Business Voice Edge Portal not working. Error message every time I need access, I cannot change my phone line structure.

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51

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PTR Record Update

We need the PTR record updated for one of our static IPs.

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30

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payment arrangement

I need assistance via direct message with determining if we are able to get a payment arrangement for one of our accounts which is very past due. Please let me know who to message.

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34

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Owner

Tax exemption applies

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23

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web site support page

What's up with the Comcast Business support page?! I have cleared cache and data multiple time but cannot access support tickets or internet troubleshooting. It just keep sending me back to the home page. This has been going on for 3 days.

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39

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Revers DNS PTR entry

Need reverse DNS PTR record for both a ipv6 and ipv4 server Thanks, Kevin

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37

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CB Assistance Tier 10 Mbps / 3 Mbps

can contact me . I cannot get a hold of anyone. I want to remove this CB Assistance Tier 10 Mbps / 3 Mbpswas never told this will be super slow. I want regular internet. not this [Edited: Language].

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38

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Mailbox full - need an alert!

Does anyone know if there is a way to (A) Get an alert when your vmail box is full, or (B) Have the system say the mailbox is full when someone tries to leave a vmail? It seems people can leave messages - that are not saved - when the mailbox is full. So folks think they are leaving a message, and I

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