I have a polycom model VVXD230 that was bought outside of Comcast, as I do not see a cordless version, and want to provision it to our account. I cannot seem to find where to add this type of phone to our business voice edge account

Greetings, Please kindly note when submitting invoices for the below accounts that the correct payee number is [Edited: "Personal Information"]; please do not use [Edited: "Personal Information"]:   [Edited: "Personal Information"] [Edited: "Personal Information"] [Edited: "Personal Informati

received bill after disconnecting service. Service was paid in full and docusign indicated no cancellation fee. In addition also was billed for not returning equipment despite confirmation email from Comcast. It seems that these charges are fraudulent and I will report to FCC if not resolved.

MacOS 1.42.0. Enter or type in phone number, press return or hit green button, nothing happens. On iOS, is ok,

Looking to switch from business to Xfinity and wanted to make sure the transition was smooth. I would like to know if I can get the current promotions as well. Thanks for the help

We've been grappling with this issue for the last 3-4 months, making multiple attempts to contact customer support without finding a successful resolution. Three technicians have visited our location to address the problem; however, each time they leave, the support ticket is closed within 24 hours

I have comcast business server to my home office but have now moved to an actual office. I want to replace my business service with residential, but my home is now listed as a business, even though it is a condo.  How can I start this process?

We have a few email addresses (3) included in our comcast business internet package. All of those email accounts using @"our_domain".comcastbiz.net have stopped working on Outlook and Microsoft Mail. Could you please tell us why and help restore functionality? Thanks.

This account is presently under the account of Lincolnshire Properties, [EDIT: Removed Personal Information] . This business has been sold to Elevate Business Center and is still at the same address, [EDIT: Removed Personal Information]. All invoices and future communication should be to the new

I was working with @XfinityAntoine on my personal account and he advised me to make the request here on the business account.Hello, who can I speak to about getting an old phone number of ours back? records show it is disconnected and comcast currently has it. One of our old phone numbers was taken

I need help to contact Comcast about a phone outage. Our business phones have been intermittent all day (Sept. 8, 2023.) I reset the modem with Comcast 2-3 hours ago but the problem persists. I called Comcast a 2nd time for support and also tried to reach them through the internet though our busines

Hi, I am unable to login to the Comcast business payment center with the right credentials and the error is “Your authentication has failed”. When I tried to reset password, I’m getting the same error. I can’t view invoices without logging in and is not able to make any payments due to this issue.

How is the best way to go about this? I’ve read some threads on here where people had so much trouble doing this and I’m trying to have a smooth transition.Can anyone on here help me out?

Our Business DNS Records are on Comcast Legacy Servers (ns3.comcastbusiness.net). I need to have some CNAME records added for our domain.  It is always an extreme challenge on phone support as the Operators do not understand what I am asking.  They have no idea what Legacy Domain Servers

My business is in Sacramento. Our Internet has been down for about 24 hours. We rely on Internet connectivity to run our business. This outage is not costing us revenue. Absolutely unacceptable to be down this long.

I have an assigned static IP address. I have been using a firewall behind my Comcast Gateway modem/router. I recently upgraded to 500 Mbps, but the internal firewall maxes out at around 200 Mbps. I want to remove the 3rd party internal firewall and only use the Comcast Gateway. My static IP is not t

On the website, when I click Manage Ethernet and then View Performance Reporting, I get a '400 bad request error'. What's wrong? Our account # is [Edited: "Personal Information"], and the service address is either [Edited: "Personal Information"], or [Edited: "Personal Information"]. Some parts of y

We hope everyone is safe following Hurricane Idalia. Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you, so to help local businesses, residents and emergency personnel stay connected, we opened our public Xfinity WiFi ho

My promotion period ended for our Business Internet 200 Standard and have been trying to downgrade to Business Internet Standard 100 unsuccessfully to the point Im ready to drop Comcast altogether for an alternative provider. I called two days ago requesting the downgrade. After the CSR tried to

I need to change speed in modem to allow my external Wi-Fi cameras to work