Does comcast business backup support a satic ip?

I'm interested in switching from a Comcast business account to a residential one. I am already disconnected from the Business internet service. The account is not more active. The ticket number is [Edited: "Personal Information"]. I started that process, losing the internet from the Comcast Bussines

We have some users/devices unable to reach the Internet while connected to a private Wifi network created within the Wifi Pro portal. The problem lies within the fact that the device is unable to obtain an internal IP address via DHCP. In my situation, the majority of users have no issues. Manually

Our business closed permanently 1 weeks ago due to lack of business to cover expenses. After calling to cancel our service, I was informed there was a $599 termination fee. We have had service since February of 2023, but had the internet speed increased in Janaury 2024. The Comcast Business Service

Where do I create a Business email for Comcast

Beginning in October, 2023, I had multiple conversations with Keith about switching our five business lines from Verizon to Comcast mobile. He told me I would be eligible to receive a $150 gift card per line that was transferred. We were able to complete all of the required steps and had all of the

I called couple weeks ago to cancel my service for phone and Internet because my buissnes struggling paying its monthly bills and it is closing most of the time but they said they ll charge me early termination fee for both stores which it is over $1,500 and i can not pay this amount and it is not f

Our contract ended yesterday, our monthly charge is $194.17 for 600 mbps and 2 phone lines. The new bill is now $562.07 - a whopping $367.90 rate hike!! I have chatted with a couple of "retention reps" both have different offers, both pushing mobile service which we don't need and don't want. 

I am a new business customer and not sure what is this and what to do

How come my Dynamic ip is not shown on the Comcast business App unlike Xfi.

How can I get our call history from Jan 2024 - Mar 2024?

Our main line has reportedly been getting around 20 'Unknown Caller' IDs daily for the past couple weeks. Each time, the person answering the phone picks up only to have the line hang up immediately. We also get many spam calls in addition to these hangups. What does Comcast provide as a spam filter

I keep getting a error message when I click on manage my business voice edge I have reached out to support but nothing has changed.

Hello, our business uses a TECHNICOLOR CGA4332COM as the Modem, which I think might somehow be relevant here. The business Wifi connection itself works, the public hotspot works, and the public hotspot wifi settings work... however I simply cannot get into the settings for the private. I've reset th

Hello, I would like to request a PTR Record, can someone help me with that and give me some advise on it?

I was contacted by a sales rep in March to renew a 2-year agreement. She stated that if we switched mobile service from Xfinity residential to Comcast Business, my company would pay less per month for both internet and mobile service. I agreed and signed the documents. I don't type fast enough, or c

I tried calling, but the automated system seems to think it needs to restart my modem before it can help me. Totally useless. My utility needs to work on my service entrance, and the point where the Comcast cable attaches is too close to the utility, so they need it moved. I'm not keen on having to

I canceled my service with Comcast because I was moving to my new address and got another internet service provider. Despite this, I continue to receive bills from Comcast for the service at my old address, even if I have not lived in the old address for over a month. Even before this situation, I w

Unable to change caller id for phones that need to be reassigned. Seems like there is very little we can actually do or change with our own system- very frustrating when the most basic changes we wish to make involve placing a support call or receiving an error message that says to try back in 24 ho

I get way too many emails from Comcast about when a bill is ready, when they're going to take the money, when they got it, when they will do the next bill. How can I stop it?!