Hello, our company has permanently closed due to poor economic conditions, and I still have 12 months left on my contract. I called today to request a contract termination, but they informed me that I need to pay a $420 early termination fee. I’m not terminating the contract without cause; it’s beca

I received this notice yesterday for the first time with 24 hrs notice only that Comcast Business admin relationship was ending. I'm not really sure what this was or if it somehow will impact my business email, licenses or Comcast hosting our business webpage. The notice includes my Organization na

I cancelled my business service on July 1 and paid through July 31 (30 day notice required) yet I am still receiving bills from Comcast.   I guess that's my thank you for being a customer for 17 years.  I signed the disconnect form on July 1. My modem hasn't been connected now for over 7

My business internet was out for most of the day on 8/20/2024 due to an outage in the area. I see others are getting refit for this. How do I go about getting a credit as well?

Is there a keystroke that an outside caller can use to not leave a voicemail and instead be routed to a hunt group? I would like to have an outgoing voicemail greeting that says: "Hello, you have reached [me]. Please leave a message or, if you are calling during business hours and would like imme

Anyone having issues with the App? I'm unable to make/receive calls through the desktop application.

Our modem went bad on Monday afternoon. A technician has been here 2x and each time he has told us there is an internal provisioning outage. Comcast is unable to provision any new equipment. He says it's a nationwide issue that has been going since the morning of 8/20. The customer service team is u

I can't log in to my account. I'm using Windows 10 x64.  I've tried chrome, firefox and opera.  I've tried app as well on an android phone.  Every time I try and log in I get this error.  I can't even log in to the forums for this site as I experience this error then as well. I

Hi can someone help me with this

Carmel, CA 93923; business internet services have been going down more frequently in the past 30-45 days than the past year... understand if PGE goes down, but this is Comcast BUSINESS Internet... supposed to be higher level of service... WHY

We just installed our EDI and will receive a SIP Trunk shortly. I would like everything preconfigured before the installation to enable a seamless transition from our current provider. We are using FreePBX 17 on a Debian 12 VM. What chan_pjsip settings can I preconfigure so that when the installat

Comcast Business customer modem compatibility list shows Unify UCI cable modem as compatible for new speed requirements like 800/200Mb. I have the cable modem at my Xfinity serviced residence and it works fine - getting ~1G download and ~190MB upload speed. At my company (served by Comcast Business

I have been calling since Friday August 9, 2024 about over charging my account to start with $247.15. I had a promise to pay which I fulfilled I get a text on 8/9/24 that indicated my scheduled payment didn't go through.  IT DID GO THROUGH AS SCHEDULED. Deducted from my account on 8/9/24. Ten

Need status please on my gift card status please

Hi, our business is in the 14th month of a 36 month contract for phone and internet service. We are in the construction industry and are experiencing a slow down and workforce reduction.  We recently reduced our staffing from 18 down to 7 and have reduce our office staff.  After calling t

I signed up for Comcast Business Mobile primarily because the sales rep promised me via email that I would receive a $300 reward card for each line I brought over which would be a total of $1500 for 5 lines. All of my lines were still under contract with Verizon and I incurred more penalties than $1

Got a question: I decided to not get a static ip address and stay with my dynamic. Is it still possbile to host my own file server on my account through Comcast? I know it states I can in some posts/pages with a static ip, and it's a low priority file server and a Dynamic DNS service will work fin

how do i get information to support that my dns is messed up. this is copy text from the blocking site..  https://www.uceprotect.net/  This is stopping my email from being delivered.     This info is for endusers. if you are provider please test asn insteadThis page was ge

My situation is similar to some of the posts in this forum. Comcast Business wanted a $1015 early termination fee. My business is already at a loss and I was told a supervisor will call me at my provided cell phone number to discuss this, but did not get a call back. Meanwhile my business is closed

I signed a 24 month contract on 1/5/23 with Comcast representative Jervon [Edited: "Personal Information"]. The monthly cost was $119.99. Jervon was aware of the upcoming move to a new office nearby, and said that since it was in the same zip code there would be no charge and no change to the contra