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Cannot email comcast.net from my private domain exchange email server

Cannot email comcast.net from my private domain exchange email server. This started recently.  Keep getting this reply:  Remote Server at comcast.net (2001:558:fd01:2bad::4) returned '400 4.4.7 Message delayed'11/4/2022 3:27:27 AM - Remote Server at comcast.net (2001:558:fd01:2bad::4) re

Question

 • Domain Names/Static IP

15

1

0

Please reset cusadmin password to default

Please reset cusadmin password to default.

Question

 • Equipment

22

1

0

Renewal or Cancellation

I am very frustrated with my situation. My contract is almost up and I was contacted by a sales representative telling me that if I do not renew my plan will go from 121.00 per month to 279.99 per month due to my loyalty money.  I think that it is the prices keep going up exponentially but the

Question

 • Connectivity

20

2

0

please leave my service alone

I had service but you keep messing with it making it impossible to work. I even got the connections pro you suggested at an additional charge.  PLEASE put it up and leave it alone this is so frustrating, and I am trying to keep my job here.

Question

 • Connectivity

46

2

0

VPN Connection fails

I have a Meraki MX65 Firewall that I am unable to establish a VPN connection to. I am not certain if my Comcast Modem is configured in the proper way and need some assistance to verify the proper configuration is in place. I have a static internet address.

Question

 • Connectivity

25

1

0

Prevent app from ringing and/or stealing focus.

I like to use VoiceEdge to place calls, handle transfers, and manage my voicemail, but use my desk phone to place and receive calls. However, it is extremely distracting to use since every time the phone rings the app pops up in front of what I am currently doing and there is no option to turn off t

Question

 • Business VoiceEdge ®

20

2

0

How to Change Local IP Network Address Scheme

We have a Technicolor CGA4131COM. In the IPv4 section, The Local IP Network is set to 10.1.10.1. Our current wired network infrastructure is all provisioned with a 192.168.2.x address structure. My goal is to change the DHCP IP address to match our existing downstream devices. We have a bunch of

Question

 • Connectivity

55

1

0

Help converting from Comcast Business to Residential

Hello! I am needing support to convert my Comcast Business account to residential. I’ve called both Business and Residential support, and reps typically point me to each other. I am out of contract and would like to transfer to residential service with no/minimal interruption to service. Any help wo

Question

 • Customer Service

17

0

0

Where is promised $500 credit card

Nothing for almost a year. Had numerous agents come to our office to get our business. Now nothing. Emails , calls crickets. Not good business. Where’s the card???

Question

 • Customer Service

16

1

0

Home business phone

Is not working at all need it back on why my phone ant working and it's cut off

Question

 • Announcements

11

2

0

No one has reached out to me for service

I ordered comcast online, It's been a week and no one has reached out. I called in and was told that because I ordered online, the reps cant see my order or any of my details. I have my own modem, I don't need anything but the internet. I don't need a tech to come out. How can I get an updat

Question

 • Connectivity

22

2

0

Really no way to just fire off a quick support request message?

Apologies in advance for my orneriness here, but I'm really frustrated . I experienced at least four hour+ unplanned downtimes last quarter on my business internet. After considerable respectful but lengthy haggling, I negotiated a... whopping $20 credit for what was a massive inconvenience (I

Question

 • Customer Service

31

4

0

Need RDNS setup asap - RDNS entry has been deleted

It appears you only respond to new posts. On another post I was told to send a DM: -The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there -As you are typing a drop-down list appears. Select "Xfinity Support" from that list But XFinity support doesn't s

Question

 • Domain Names/Static IP

14

1

0

Technicolor CGA4131COM Modem Does Not Have IPv4 Configured

Hello: Our Comcast Technicolor CGA4131COM modem is connected to our business network thru a Sophos XG 210 firewall. We have not been able to connect to the modem from the firewall. Sophos support has done packet captures on the port connected to the Comcast modem and they are saying that the modem

Question

 • Connectivity

24

1

0

REVERSE DNS NEEDED

Can you give me some information on how to setup or request reverse DNS on our Comcast account?  

Question

 • Domain Names/Static IP

20

5

0

Comcast dns 75.75.75.75 returns wrong record

nslookup www.lasercutlawncare.com resolves to the correct IP address only when we are not in the office. it shows a different IP when we are behind the firewall. the correct address is 159.203.72.7 but inside the network it resolves to 104.225.8.29 regardless of the DNS server queried. there ar

Question

 • Connectivity

41

2

0

voice commands in Voicemail

often times, i am able to say a persons name and or speak their extension on other phone systems, in the regular course of Business. I am wondering when comcast Voiceedge Voicemail will Give us/our clients this  Highly desirable option.?  (ex: your in your car and you get Voicemail -&

Question

 • Business VoiceEdge ®

23

1

0

Issues with Zoom - Late September 2022

Hello, over the past 3 weeks (starting in late September 2022) I have been experiencing audio delays using Zoom. The week of September 19 was fine but then starting around September 26, 2022 for past 3 weeks it has been bad. I tried connecting directly to the Comcast Business modem (a Technicolor CG

Question

 • Connectivity

19

1

0

Able to receive calls but not call out from a phone line

We have a bundled trunk line and one of our numbers are able to receive calls but not call out. This has been ongoing since approximately 10/13/22 during which there were a few windy days which caused a few localized power outages.  We have restarted our systems to shake out any internal issue

Question

 • Business Voice

35

3

0

No service 18 days now

I live in Port Charlotte and work from home which is why I have business service. Everyone I know in surrounding areas with residential service has comcast internet, phone and TV.  All I need is internet service to be able to work.  I actually saw one comcast truck in Ft. Myers first one

Question

 • Connectivity

43

2

0