My current Business contract is up, and I'm considering moving to Xfinity residential, but I haven't been able to get ahold of someone to give me residential options and pricing. Any help appreciated.

Was updating accounts, users, voiceedge, then You don't have permission to access "http://business.comcast.com/account/" on this server. Reference #18.cc427568.1648035992.18bb22e0 Seriously,<EDIT: Language>Comcast?? I am on your internet using your router and static IP. I am not about to res

Why am I receiving 2 emails every time you send something? The Security Edge Activity Report is absolutely useless in my inbox.  I delete more emails from nyou than anyone else.  What seems to be the problem with your emailing system? Make it stop.

Hello, I had been having issues with my service for a very long time. Comcast couldn't fix the problems, and in a last ditch effort to try and fix them, we were going to up the speed to 1gig. They were scheduled to come out on a Wednesday. I cleared my schedule, but they didn't show up. Thursday

Hello, We are a 501(C)3 and are tax-exempt.  Where can I send out tax-exempt documents, or find the documents we need to complete to be marked as tax-exempt? 

Hello, On December 3, we canceled our Comcast business service. However, it has just come to my attention that our account is continuing to be charged for the past 4 months.  Could someone please assist with this?  I have not had any luck with calling in to a customer service represent

I just recently signed up for a Comcast business account . Unfortunately the business didn’t workout the way I wanted it to. I need to transfer my business account into a residential account. Can someone help me with this?

I have been trying to log into my admin tool for 2 years. Every time I try to log in it for the first time, whether it is 24 hours or a month, it says I have 10 failed log in attempts and locks me out for 5 minutes, or it says it does, I can't really tell.  I have spent 5 hours on the phone tr

I am a Comcast business customer and have been looking for a new property. Im my search, the criteria has been availability of Comcast services. I recently found a property and checked availability online for the address and was presented with service options. Prior to going under contract for the p

I have about another year left in my business contract, but have been tempted by the gigabit speeds available on residential connections. The fact that such a connection will fit my needs for remote work and costs about the same as I'm paying now has me thinking of switching. I had a few question

Start a new service at a new address

My Comcast Business class contract is expiring in two months. My company no longer will reimburse for business class services and I no longer have a need for business internet and phone (primarily unlimited data and a static IP address).  I have residential service for TV and I would like t

I'm unable to access my apps under Cloud Services (https://cloudsolutions.comcast.com/myapps), its returning a 403 error. Is that site down?

We have 2 name servers that seem to be run by Comcast: adns.cs.siteprotect.com and bdns.cs.siteprotect.com I need to edit the records but I do not see where to do that in my admin dashboard.  I've made multiple calls into Comcast support, but they do not know what I am asking of them. Th

We moved our office location in August of 2021. Apparently at that time we were to have received new equipment and return the old which no one ever told us, we were told to bring it to the new location.  Additionally our suite number was incorrect.  I was told we would have to create a ne

I have had a problem for 6 months. I’ve talked to 12 different people and have logged many hours.   Here are my reference numbers.  I don’t know where to turn.  This is gone from frustrating to absolutely absurd.  I need help.  --CR002942211--CR002942295--CR011914641  

I had stellar support by phone from Angie (in the Mountain time zone) today... super-helpful & empathetic! I'm so used to getting surveys from other companies re support quality, but I don't ever remember getting such surveys from Comcast. Is there a way to recognize and show appreciation

I want to create a weekly schedule for our business hours for one of our lines, and the schedule wanted is Monday-Friday, 24/7, from 10:00AM-6:00PM. But when I go to create this schedule, when I try to put dates that would make it repeat endlessly, it gives me error messages. One error message I rec

Tried to convert from Xfinity Mobile to Comcast Business Mobile. Talks to Customer Retention in New Hampshire and Told "No." Told to switch to another carrier and comback. I am switching as soon as possible and never coming back.  Very Very Poor Customer Management IMHO

Hello I would like to know if I am eligible to switch from business to residential? It’s been about 6 months into my lease. I was told by a representative there would be no charge to switch