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Cannot create email accounts

This has actually been going on for about a year now. I have also had help from tier 1 support, who hasn't been able to solve it either. It is now in the tier 2 queue.  Basically, I cannot create working comcastbiz emails. I first noticed it when I couldn't access wifi (I have xfinity home also) and

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Cannot connect at all to Comcast Business email using Outlook/Thunderbird on work computer

I am able to connect using my Iphone, and of course the Outlook Web app through chrome browser works fine (been using that for weeks) but Outlook/Thunderbird keep giving username/password prompts and/or no connection whatsoever.  I've exhausted all profile recreation in control panel for Outlook 200

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"Security Certificate is Invalid..." w14d server

Using Outlook 2010 to get connected to Comcast Exchange, we are getting the Invalid Cerificate error.Seems to be on server "w14d".hatzunginsurance.com domainWebmail apears to be fine, but not Outlook.Any thoughts or ETA on fixing the cert? THanks!rickvv(link to snapshot of error box here)

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Mail from 69.252.207.29 blocked using Trend Micro Network Reputation Service

Our users are having their outgoing email bounce back.  It appears this Comcast server is on a black list.  Here is the header: Reporting-MTA: dns; comomta-ch2-03v.sys.comcast.net [69.252.207.29]Received-From-MTA: dns; W14HUB-CH2-D3.W14D.comcast.net [172.28.150.20]Arrival-Date: Fri, 12 Feb 2016 12:0

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Can Comcast manage DNS for my website?

I want to host a website on my own servers. I've registered the domain with Network Solutions, but I want to have Comcast manage the external DNS so that people can reach the site. I've currently directed Network Solutions to use the Comcast DNS servers to find the site, but I can't figure out the n

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Outlook 2011 for Mac suddenly can't access Exchange

As of yesterday afternoon (Jan 27, 2016), office Mac users could not use Outlook 2011 for Mac to access our Comcast Hosted Exchange server.  Similar issue with Apple Mail on MacBooks, but NOT for iPhone Mail users.  Windows users with Outlook 2010 had no problems.  Browser-based Outlook Web Access u

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Accepted Solution

Can send but not receive email

I just recently setup my first mail box provided by Comcast.  I am able to send email without a problem, however, when trying to send a reply to the comcast email, the server is unreachable.  I am continuing to receive this message: Sorry, we were unable to deliver your message to the following addr

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Viewing Exchange Calendar info in a non-Comcast hosted web page

Over time, we might bring all our on-line elements under Comcast, for the moment our primary website is hosted elsewhere.  We maintain an email account on Comcast and I'm investigating using the Outlook calendar to manage our event calendar.  This is a single calendar of events for an organization. 

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Changing Exchange display name

I, like many other users here, need to change a users display name within Exchange.  It can not be changed from the customer portal.  I sent Comcast_Jon a PM last week as he seemed to have helped a few users on the forums with similar requests, but he hasnt responded.  Is there anyone from Comcast t

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Outlook 2016

I have an MS Office 365 Subscription.  My most recent download of the office products contains Outlook 2016.  I am on my 4th device installing the office products.  On the opther three, using outlook 2013, i was able to set up my account using my comcast business email,  I can't on Outlook 2016.  Mi

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Free Domain Verification and Pointing

Very frusterated here... Last week I used my open spot for a free domain with my account. The domain was verified with domainpeople and completed on Comcast's end. lpgasequipment.com is the domain.   Problem #1  I tried to point my domain to my website hosting provider (Weebly) and it wo

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Accepted Solution

"Not Trusted" certificate presented when adding a Comcast Business Exchange account to iOS

A certificate issued by Comodo, expiring in 2016, is presented when adding a Comcast Business email address as an Exchange account.iOS 9.2 fails to trust this certificate by default. (Missing intermediate CA? Missing domain name? *shrug* iOS didn't provide detail on why it was Not Trusted) Besides t

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Accepted Solution

Downgrade Web Hosting plan

Hello, I am trying to downgrade my webhosting plan so I'm following this guide: http://businesshelp.comcast.com/help-and-support/email/register-vanity-domain/ but before I can do that it said I needed to register a domain. So, I registered a domain yesterday and there was a success message saying to

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Help with migrating email accounts to CC Exchange (existing domain)

I am assisting a company in migrating their entire corporate Internet presence to Comcast business servers. There are a dozen existing POP email boxes and a Web site (hosted elsewhere), and all linked to an existing domain. There can be no interruption in either email or Website access throughout th

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Unable to Reset User's Password

Alright, here's an interesting issue... I am trying to reset as password for one of the users on my account but when the window appears that shows the password has been changed, it just shows "The user's password has been successfully reset to:   " but the new password never populates. I alread

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Website stats

I just uploaded a new website and I think I mistakenly deleted a 'stats' folder. when I go to http://www.mycompanyname.comcastbiz.net/stats?__$isJsEnabled$=true I get a "File Not Found" Is there a way to rebuild this folder?

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Unable to redirect mail from Comcast Business outlook web client

I have created countless redirects and forwards to several email addresses with no luck.  I can manually forward an email in the inbox to anyone I please, but when I create a rule, nothing fires.  My primary email address is username@companyname.comcastbiz.net, which I cannot change.  A manual forwa

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Sending an email using an alias

I would like to send emails that give one of my alias names instead of my main address. Can I change that in my comcast account?

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New Norton Antivirus won't open my backup files made by former Norton program

Re: New Norton Antivirus won't open my backup files made by former Norton program  I had a major computer crash 2 weeks ago and had to reload all of my apps after a reboot.  I have most of my data files, but not my apps.  My backup used to be done to my external hard drive using Norton backup, but I

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Rejected Outgoing Mail

This has started happening again with several outgoing email accounts. This is the bounce back message: Reporting-MTA: dns; comomta-ch2-02v.sys.comcast.net [69.252.207.30]Received-From-MTA: dns; W14HUB-PO-B4.w14b.comcast.net [10.22.79.22]Arrival-Date: Fri, 30 Oct 2015 17:02:47 +0000Final-recipient:

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